As a Part-Time Leasing Consultant and a participant of the Arrive program, you will provide a positive community experience to residents and effectively market and lease apartments to prospects, while building and developing a professional foundation to launch your career.
Arrive is a program intentionally designed to provide engagement, inspiration, and connection with Peak Campus. This program provides a foundational opportunity to empower you as a Part-Time Leasing Consultant with resume building skills, while opening the door to development and advancement opportunities.
Essential Duties & Responsibilities:
Maintain a positive customer service relationship and provide a sense of community where students want to live.
- Assist with planning and hosting of resident events
- Write up and file service requests from residents upon receipt
- Participate in future Arrive program hiring and training of new Arrive associates
- Contribute to the general upkeep and cleaning of office, common areas and model
- Assist residents with the move-in and move-out processes
- Assist in the performance of the turn process
- Adhere to the Peak Science of Service Standards
- Adhere to Peak policies and procedures
Effectively market and lease apartments, selling the product and services of the property to prospects.
- Greet prospective residents and show model, market ready units and common areas
- Assist prospective residents with completion of online application
- Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the training materials
- Contribute to optimizing occupancy while maximizing leased rent
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed budgeted occupancy percentages
- Maintain thorough product knowledge of the property and competition
Perform various administrative tasks, including but not limited to:
- Assist with market surveys, as needed
- Collect deposit and/or fees associated with move-in
- Accurately prepare and have a thorough knowledge of all lease-related paperwork
- Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
- Inspect units on a quarterly basis as well as prior to move-in
- Audit all lease and renewal files for key controls and bonus submission to the Property Manager
- Perform other tasks and duties, as assigned by Property Manager
Required Skills & Experience:
- A desire to help others and impact your community
- A strong customer focus mindset
- Ability to effectively solve problems and communicate information clearly and accurately
- Ability to read and write English fluently
- Ability to perform basic to intermediate math
- Computer literacy required
