Urgently hiring
Job details
Salary $12 an hour
Job Type Part-time
Number of hires for this role 1
Qualifications
- customer service: 2 years (Preferred)
Full Job Description
NFC Amenity Management is rapidly growing in the Tampa Area. We are currently accepting applicants forConcierge positions (including: weekend and overnight) in a Luxury Residential building, overseeing the front lobby, concierge desk, event amenity spaces.
Please read the entire list of responsibilities and qualifications carefully. They represent our true expectations.
Responsibilities
- Must have a passion for elevated customer service; and must be ambitious, friendly, courteous, warm, compassionate and comfortable with people of all age groups.
- Must possess a strong work ethic, honesty, and integrity.
- Develop standard operating procedures for all required tasks.
- Stay abreast of industry standards, technology, and trends.
- Must be excellent with conflict resolution and team building.
- Create operating systems and checklists to provide a well-serviced and clean facility.
- Implement quality control mechanisms.
- Ensure accurate tracking and delivery of packages and dry cleaning that are left in our care.
- Coordinating all reservations for freight elevator as required.
- Provide exceptional Customer Service by exceeding client’s expectations and needs.
- Make hiring, promotion, disciplinary, and termination recommendations to the Regional Director.
- Complete thorough, daily facility inspections.
- Effectively communicate operation malfunctions promptly to building management in a timely manner.
- Qualifications
- Must be willing to deliver the highest level of quality customer service (aggressive hospitality) to our clients.
- Attention to detail is a must.
- Strong customer service skills and being a self-starter are important.
- Strong individual and team contributor.
- Must be friendly, outgoing, and a people-person.
- Company Profile
- NFC Amenity Management, is the nation’s largest amenity management firm, operating more than 230 facilities nationwide with locations in luxury residential communities, resort/hotels, and corporate wellness facilities. We are committed to ensuring exceptional experiences for our clients while providing an exciting, challenging, and fun environment for our team members. Our record of success comes not from our experience and longevity in the industry but from the over 3000 employees delivering the highest standards and commitment to every project we undertake. Simply put, we are…Giving the best of ourselves to our clients every day!
Job Type: Part-time
Pay: $12.00 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends
Ability to Commute/Relocate:
- Tampa, FL 33602 (Preferred)
Experience:
- customer service: 2 years (Preferred)
Work Location:
- One location
Company’s website:
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
