Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America’s foremost property management firm. We’re all about our associates, and as we continue to grow, we’re looking for even more quality people who share our dedication to doing what’s right, improving residents’ quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.
Weekend and Holidays required.
Must Have Valet Experience
Job Summary
This position is customer service driven, outgoing, and friendly and enjoys people. Greets residents and guests as they arrive and depart and offers baggage, package, grocery, parking, and information assistance.
Essential Duties & Responsibilities
- Responsible to the needs of arriving and departing residents.
- Greets and assists residents and guests with baggage and package handling.
- Answers inquires pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
- Maintains equipment in working condition and reports any maintenance issue for repair.
- Resolves and follows-up on all complaints/issues.
- Follows safety procedures and maintains a safe work environment.
- Other duties as required.
Supervisory Responsibility
None.
Education & Experience
- High school diploma or equivalency preferred.
- Valid Florida Driver License
Knowledge, Skills & Proficiencies
- Effective written and verbal communication skills.
- Multiple language fluency is desirable.
- Strong customer service, communication and interpersonal skills required.
- Previous similar experienced preferred.
Physical Requirements/Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Heavy lifting required (baggage handling); ability to lift 50 — 100 lbs.
- Work in an upright standing position for long periods of time.
- Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain).
- Handle, finger, grasp and feel objects and equipment.
- Reach with hands and arms.
- Communicate, receive and exchange ideas and information by means of the spoken and written word.
- Ability to quickly and easily navigate the property/ building as required to meet the job functions.
- Complete all required forms.
- Ability to work extended/flexible hours and weekends required.
- Ability to respond to emergencies on a timely manner.
Travel
None.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Job Type: Part-time
Experience:
- valet: 1 year (Required)
- Hospitality: 1 year (Required)
Education:
- High school or equivalent (Required)
License:
- Florida Drivers License (Required)
