Passenger Service Agent Triangle Ground Services – Tampa Int’l Airport (Tampa)

by | Mar 29, 2017 | Job Opportunities

Passenger Service Agent
Triangle Ground Services Tampa Int’l Airport – Tampa, FL
$10 an hour

Triangle Services is currently hiring a part-time Customer Service Agents at the Tampa International Airport. This is you chance to work for Alaska Airlines one of the top domestic airlines in the nation.

Apply today Responsibilities:

  • Inspect and verify passenger documentation.
  • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
  • Manage passenger baggage processing including handling and fee calculation if applicable.
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
  • Make public address announcements as required.
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
  • Comply with all federal, state, municipal, airport authority and carrier security requirements and Triangle Services SOPs and policies.
  • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software.
  • Produce all required, work-related documentation.
  • Other duties as assigned Qualifications and Competencies.

* High School diploma or GED equivalent *Must be at least 18 years of age.

  • Passionate about customer service and must have relevant work experience.
  • Excellent communication skills (written and verbal) in country specific language.
  • Commitment to continuous improvementSelf motivated and able to work independently.
  • Attentive to detail and numerate.
  • Ability to follow processes and procedures and apply flexible approach when required.
  • Must be able to type and learn airline specific computer reservation/ ticketing software.
  • Willingness to work in inclement weather Willingness to perform repetitive task and demonstrates the ability to lift up to 50 lbs.

Must be able to work varied hours, including nights, weekends and holidays. Available shifts 1:30pm – 5:30pm An Equal Opportunity Employer M/F/Disability/VetJob Type: Part-time Salary: $10.00 / hour.

Required experience:

  • Customer Service: 2 Years.

Required education:

  • High school or equivalent.

Job Type: Part-time

Salary: $10.00 /hour

Job Location:

  • Tampa, FL

Required education:

  • High school or equivalent

Required experience: