Full-Time
For more than forty years, MMS Group and its affiliates (Arco Management, TUC Management and GoldOller Real Estate Investments) has been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes high-rise luxury buildings, affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each shares our singular commitment to excellence.
If you are interested in joining a growing team of dedicated professionals in our high-tech environment, then we invite you to learn more about MMS career opportunities. We offer competitive salaries and benefits and afford our employees the ability for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge.
We are seeking an experienced Portfolio Manager for our corporate office based out of Tampa, FL. Under the direction of the Assistant Vice President and Vice President of Operations, the Portfolio Manager will overseeing the operation of a portfolio of properties through subordinate personnel and monitor fiscal and occupancy status for properties through regular reports. The Portfolio Manager is responsible for preparing reports of activities and fiscal status, monitoring operating practices and procedures and recommending changes to promote efficiency, participating in pre-employment interviews, supervising, evaluating performance and training site personnel.
Duties and Responsibilities
General Administration:
- Monitor collections, collection loss, vacancy reports, court filings, etc. through computer generated and manual reporting systems, conversations, and meetings
- Review and take appropriate action on resident transfer requests
- Assist the Assistant Vice President with the preparation of the annual budget
- Ensure that resident lease terminations and grievance hearings are properly processed
- Monitor lease enforcement by providing information and assistance as needed
- Meet with residents, resident organizations, and external agencies to receive input regarding the operation of housing programs, assess needs, and address concerns
- Oversee the development and implementation of marketing plans and strategies in order to promote high levels of occupancy
- Oversee schedule for emergency on call responsibility and follow-up on emergencies to ensure proper handling
- Assist subordinates in handling difficult or complex problems with residents by offering alternatives and working directly with residents as needed
- Preparation and submission of Replacement Reserve requests and other timely reports
- Other duties as assigned by the Assistance Vice President or Vice President of Operations
Supervision of General Property Management and Maintenance:
- Participate in pre-employment interviews and make hiring recommendations as needed. Although the Portfolio Manager would typically only assist in interviewing the PM, there may be times when interviews of other site personnel is warranted
- Visit the sites designated by the Assistant Vice President at minimum of once every two weeks
- Interpret and apply Management personnel policies, departmental policies, and other relevant policies and procedures
- Monitor performance of subordinates through periodic inspections of properties and information reports
- Conduct or coordinate training programs for all new employees, and periodic training for other employees
- Assist in the preparation of performance appraisals and discuss with subordinates as appropriate
- Recommend disciplinary action to the Assistant Vice President as needed
- Participate in and conduct (as necessary) periodic staff meetings
- Monitor and analyze the effectiveness of policies and procedures and prepare revisions and recommend changes as needed
- Other duties as assigned by the Assistant Vice President or Vice President of Operations
Skill Requirements
- Knowledge of Management policies and procedures, particularly as they pertain to property management
- Knowledge of Department of Housing and Urban Development (“HUD”) rules and regulations that apply to property management
- Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes
- Knowledge of basic office practices, procedures, and equipment
- Knowledge of the principles of management and supervision
- Knowledge of the operation of the Management computer system and software
- Knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments
- Ability to maintain required records such as tenant files, vacancy reports, etc.
- Ability to read and interpret policies and guidelines in order to make sound decisions
- Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility
- Ability to use basic office equipment such as telephone, fax, copier and computer
- Ability to communicate verbally and in writing
- Ability to generate records, receipts, and reports efficiently using a calculator and the computer system
- Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public
- Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements
- Skilled in analyzing situations in order to identify problems and offer possible solutions
- Skilled in communicating with all types of people in a wide variety of situations
Qualifications for this position
- Bachelor’s degree in management, business administration, social science area, or closely related field
- Minimum of five years’ experience in property management (preferably, some in public housing) and experience involving public contact preferred
- Certifications related to the position (COS, EIV, LIHTC, etc.)
- Neat, clean and appropriate appearance
- Valid Driving License and automobile insurance
- Must provide automobile for local job-related travel and pick-up
Equal Opportunity Employer