Job ClassOPERATIONS

Invitation Homes is the nation’s largest provider of desirable single-family rental homes.  Founded in 2012, we currently own more than 48,000 homes in 14 markets across the country.  Our expertise is centered on the acquisition, renovation, leasing and property management of portfolios of homes nationwide.  As the acknowledged leader in the single-family rental home industry, we are committed to the highest levels of operational excellence and resident service.  Invitation Homes is dedicated to being a responsible corporate member of the communities in which we operate.

If you are passionate about the property management/real estate industry and want to grow your career with the nation’s leader in the home rental industry, apply today.  Invitation Homes offers a highly competitive compensation and benefits package, including health, dental, vision and life insurance, three weeks of PTO annually, paid holidays and a 401(k) with company match.

At Invitation Homes, our commitment to veterans is strong.  Veteran hiring is a key component of our overall recruiting strategy.  Veterans embody many of the skills, talents and personal attributes we seek.  We strongly encourage veterans to apply.

Job Summary

The Portfolio Operations Director leads an operations team consisting of an Assistant Portfolio Manager, Portfolio Operations Associate, LeasingAgents/Specialists, Rehab and Maintenance Technicians. Must be able to motivate a team of professionals and be effective with administrativeand communication initiatives in order to maximize revenues, minimize expenses, maximize resident service experience and achieve financialgoals for homes in community.

 

Essential Job Duties and Responsibilities

  • Supervisory responsibility for all members of their assigned community team.
  • Lease Renewals (follow process, maximize renewals).
  • Resident Satisfaction Experience.
  • Accounts receivable activities: posting charges and payments, maintain ledger, collection efforts
  • Oversight/participation in Resident Move-In/Move-Out (MIMO).
  • Oversight of current CMA’s for Turns and Vacant Unrented inventory.
  • Oversight of delinquencies, evictions, collections, AR, ledgers, etc.
  • Oversight of data accuracy in Yardi (lease, Yardi & Salesforce all match).
  • Oversight of Section 8 residents, all applicable documentation, inspections, process, etc.
  • Yardi management – resident information.
  • Perform Resident Orientations. Establish appropriate relationship between IH and Resident by defining maintenance responsibilities
  • Instruct residents how to use the functional systems of the home, including HVAC, appliances, etc.
  • Complete and document Move-in Inspection with resident.
  • Maximize revenue, minimize expenses, maximize resident experience and achieve financial goals for homes in community/pod.

Education and/or Experience

  • High school diploma or equivalent.
  • 4+ years of real estate experience and/or residential rental experience is required.
  • Real estate license required.
  • A valid driver’s license and automobile insurance are required.

Invitation Homes is an Equal Opportunity Employer

Requisition ID1743

https://workforcenow.adp.com/jobs/apply/posting.html?client=Invitation&jobId=192462&source=IN