Responsible to perform the administrative functions of the Property Management Team assuring a high level of professionalism in Property Management issues, including timely response to and resolution of any tenant requests or concerns.
Job Description
Responsibilities
Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence
Schedule and coordinate meetings/special events as requested
Assist in lease administration activities including tenant contacts and insurance information; generate reports
Prepare and coordinate bid proposals, service contracts and approve invoices. Assist in bidding process and assist property manager(s) in their efforts to ensure compliance with Cushman & Wakefield’s policies and procedures
Prepare and code invoices for property manager’s approval
Ensure office is stocked with office supplies and other required items to maintain the office
Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software
Track and file contracts and insurance certificates; maintain follow-up system for expirations
Monitor and maintain the property maintenance work order system and prepare monthly reports for property manager on status of tenant work orders
Maintain the property purchase order system
Maintain lease and contract files, as well as other files located within the property management office
Promote and foster positive relationships with tenants and owners and track service calls as required
Assist with monthly and quarterly management reports as well as annual budget preparation
Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval
Requirements
High School Diploma or GED equivalent
Proficiency in Microsoft Office Suite
Strong organizational skills; detail oriented
Ability to give and take direction and to interface with decision makers in a professional manner and maintain confidential information
Strong interpersonal skills
Proven record of providing excellent internal and external customer service
Excellent oral and written communications skills
The qualified candidate will be detail oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented
Physical Requirements
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day
May involve periods of standing, such as operating at a copier/fax/scanner
Involves movement between departments, floors, and properties to facilitate work
Regularly required to talk, hear, and use hands and fingers to write and type
Ability to speak clearly so others can understand you
Ability to read and understand information and ideas presented orally and in writing
Ability to communicate information and ideas in writing and orally so others will understand
Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays
Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
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