Property Associate

Full Time

JL Young Apartments, Tampa, FL, US

Requisition ID: 1020

Department: Asset Management  

Reports To: Property Manager 

Summary 

Performs a variety of duties pertaining to the occupancy and eligibility of  Housing Services Programs, plans, organizes, and participates in the housing applicant interview and counseling process; prepares confidential and technical documents pertaining to leases and contracts; advises residents, participants and property owners on Housing Authority policies, regulations, guidelines and procedures. Performs various special project assignments with minimal supervision. 

Essential Job Functions 

Conduct initial assessment regarding applicant eligibility for public housing and take appropriate action in accordance with established procedures and HUD regulations 

  • Interview applicants to determine eligibility for housing  
  • Obtain income and other required verification 
  • Conduct background screening, as needed 
  • Provide information on vacant units, and show available units
  • Perform rent calculations
  • Assist with or conduct group interviews for applicants selected from the waiting list and facilitate briefing orientations 
  • Process requests for transfer in accordance with established procedures 
  • Conduct inspections in accordance with established procedures 

Prepare, maintain, and update financial and other records, including collections of rent and other charges  

  • Collect rent and other charges from residents and enter corresponding data into computer system
  • Process requests for rent adjustments in accordance with established procedures
  • Post charges associated with work order, late charges, etc. 
  • Follow-up delinquent accounts and pursue collections in accordance with established procedures 
  • Prepare bank deposits 
  • Maintain tenant files and related documentation regarding continuing eligibility and adjustments
  • Maintain records of residents’ community service hours as appropriate 

Assist residents with special problems and promote amicable tenant relations 

  • Counsel resident who are not complying with the terms of the lease, and concerning delinquent payments
  • Refer residents with special problems, such as economic, social, legal, health, etc. to groups or agencies that provide assistance, or to resident initiatives coordinator, as appropriate 
  • Resolve conflict and complaints among residents, if possible, in order to avoid grievances
  • Assist with eviction process, and prepare related documentation to support recommendation 

Minimum Qualifications

  • Requires High School graduation or GED equivalent supplemented by specialized courses/training equivalent to completion of one (1) year of college in business administration or office management. 
  • Requires one (1) year of experience in office support, social work or real estate; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. 

Licenses and Certifications

  • Valid Florida Driver’s License
  • Requires Level II Background Clearance 
  • Insurable under the agency’s insurance policy

Salary: $31,145.41 

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