Our Mission: To make every guest stay memorable with small gestures that make a big difference.
Must be able to pass a Drug Screen and Background check!
Position Summary:
The Property Attendant helps maintain a comfortable, safe and quiet atmosphere for our guests. This employee will conduct thorough walks around the property when the office is closed and reports any safety or security issues to the General Manager, or local authorities if warranted. He or she also serves as the property’s emergency contact after office hours and assists guests as needed.
The Property Attendant is not a security guard. As such, and as specified in the employee handbook, he or she is prohibited from possessing a firearm, or dangerous or deadly weapon while on InTown property. It is the function of the Property Attendant to be on watch for any safety or security issues, or suspicious activity. If such events are observed, the Property Attendant must not interject himself or herself into the situation. Rather, he or she should contact the proper authorities or GM to take further action.
- Position Responsibilities: Essential
Property Attendants are REQUIRED to live on property during the term of employment and is required to follow all guidelines outlined in the “Terms of Guest Agreement” provided to guests.
Respond to guest complaints and/or concerns in a professional and courteous manner, both in person and on the phone.
Contact GM, police or other emergency service providers as needed.
Ensure that all storage and employee areas are secured nightly.
Obtain guest list nightly to ensure that only authorized guests are allowed access to rooms and the property. Note any issues on Daily Action Plan for GM investigation.
Obtain a Vacant Room Report to ensure all vacant rooms are secured nightly.
Call GM or Regional Operations Manager immediately regarding any safety, security issues or with urgent questions.
Notify Supervisor of any guest concerns.
Verify ID and provide access to rooms for guests who become locked out.
Assist guests with minor maintenance issues.
Document all rounds and any incidents on the Property Attendant Checklist.
Assist in removal of litter and debris from grounds.
The Property Attendant also walks the GM to their car after the office closes.
Perform additional duties as assigned by supervisor/manager
Job Description – Property Attendant
Work Schedule:
The Property Attendant is required to be on call between five and six days per week as jointly determined by the ROM/GM and immediate supervisor/manager.
Monday – Saturday Inspections:
o The Property Attendant is required to complete 3 thorough inspections of the property during each night they are scheduled
o Generally, rounds should be performed at approximately 7:00 PM, 9:00 PM, and after midnight. However, because the hours of operations may vary from property to property, the ROM/GM or immediate supervisor/manager will determine the timing of rounds at each location.
Sunday Inspections:
o For properties that are closed on Sunday:
- The Property Attendant is required to complete 5 evenly spaced rounds between the hours of 7:00 AM and 11:00 PM and one round after midnight
o For properties that are open on Sunday:
- Additional rounds may be required based on hours of operation and will be determined by the ROM/GM or immediate supervisor/manager
- Essential Skills/Credentials/Experience/Education
Must be able to establish good communication and professional relationships with property guests.
Must be proficient in the English language, both spoken and written.
III. Mental and Physical Demands
Work Environment:
Ability to work occasionally in poor weather conditions, including heat, cold, rain, or snow
Physical Demands:
Requires regular lifting/moving of up to 50 pounds and occasionally up to 75 pounds, as well as frequent walking, climbing, balancing, stooping, kneeling, crouching and/or crawling.
If interested, please forward your Resume to the email address listed or contact the Front Office at 813-635-0404. You are also encouraged to fill out an application at the property address listed as well.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Job Type: Part-time
Language:
- English (Required)
Shifts:
- Evening (Required)
Hours per week:
- 10-19
Typical start time:
- 7PM
Typical end time:
- 9AM
