As one of the Largest privately-held retail development firms in the country, WS has developed 98 properties comprising of 23 million square feet across 10 states. From its origins in suburban New England, our portfolio has grown nationally to include urban core retail, high-end lifestyle centers, and mixed-use developments. We are one of the few in our field to maintain a fully vertically-integrated company, with professionals in design, construction, operations, leasing, lease compliance, Development, finance, capital markets, acquisitions, marketing, information management, and accounting.
The Property Coordinator for Hyde Park Village in Tampa, Florida will be involved in activities that will enable the daily operation of Hyde Park’s premier open-air shopping center and will work and build relationships with tenants such as Soul Cycle, Buddy Brew, Forbici, Pottery Barn, West Elm, Kendra Scott and many others. The Property Coordinator will work hand in hand with the Property Management team. The PC will report to the General Manager and work alongside and assist the Operations Manager and Marketing Manager as well as the Corporate team at WS Development. The ideal candidate will be self-driven, entrepreneurial, resourceful, a strong team member and collaborator, and possess a positive, ‘can-do’ attitude as this role will be the first point of contact for internal and external clients.
This position will also include event assistance with set-up and breakdown of any staple activations held at Hyde Park Village. Some events are conducted over the weekend and will require weekend execution duties while supporting the property management team’s marketing and operational tasks during the events. The PC will also be part of the Manager on Duty (MOD) weekend shifts to be rotated in amongst the property management team.
Key Position Accountabilities
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- Customer service responsibilities such as live support of customers who visit the management office as well as routing of phone calls and emails
- Property documentation responsibilities such as updating various internal documents to ensure information is always up to date and relevant (i.e. Property Tenant Manual, Tenant Contact List, Emergency Packets, etc.)
- Tenant management responsibilities such as developing relationships with the tenants, planning for recurring group tenant meetings, coordinating new tenant opening meetings, communicating to tenants operational initiatives and marketing events and maintaining tenant files including emergency contact information
- Financial management responsibilities such as G&A office expense management, tenant bill bac, and management of Accounts Payable and Accounts Receivable
- Office management responsibilities such as screening and routing of phone calls, office supply ordering and inventory, office equipment maintenance, office tidiness and organization, oversee office marketing and promotional inventory, office enhancement projects etc.
- Vendor management responsibilities such as invoice processing, contract documentation, maintaining vendor contracts and insurance certificates for both Operations and Marketing
- Brand Partnership activation support including research projects, invoice processing, contract documentation, maintaining vendor contracts and insurance certificates, assisting with proof of performance work and staffing activations (some events conducted over the weekend)
- Operations support such as keeping informed and up to date on all operations activities and assisting the Operations Manager when requested. This could include inputting and maintaining property work orders on our Building Engines platform, facilitating with paperwork of the bidding process for projects as needed, and interfacing with vendors and tenants to ensure maintenance projects are completed
- Marketing support such as keeping informed and up-to-date on all marketing activities and assisting the Marketing Manager when requested. This could include, contacting tenants regarding marketing activities and collecting promotional items, maintaining event calendars, responding to customer reviews on our Sweet IQ platform, event execution and vendor follow up
Requirements
- College degree with 3-5 years of related experience within a fast-paced environment or a recent college graduate who learns quickly and possesses a strong sense of urgency as well as strong attention to detail
- Proficiency in computer skills, including Microsoft Office, Word, Excel, Power Point and Outlook. Previous experience with invoice pay software such as AVID is a strong plus.
- Desire and ability to learn new processes and software programs quickly.
- Experience working with sets of data in Excel
- Ability to handle multiple projects simultaneously and adapt quickly and positively to change
- Strong organizational skills
- Entrepreneurial spirit and a positive attitude
- Strong oral, written, and interpersonal skills
- Proactive in approach to work duties and administrative management to the office
- Able to think out of the box and be resourceful to accomplish tasks
- Familiarity with current social media platforms is a plus
