OVERVIEW:
Are you tired of Property management or leasing, and need a change?
Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry and primarily serves Apartment and Multi-Family properties by providing a multitude of supplies and professional services. We are currently looking for an enthusiastic, energetic, and detail oriented individual to work as a Chadwell Supply Account Manager in our Property Manager Collections division! The Account Manager is responsible for customer portfolios of net 30 accounts and for emailing or calling Multi-Family Property Managers regarding delinquent accounts.
SALARY AND BENEFITIS:
Position is Full time, Monday- Friday from 9am- 6pm. Starting pay $14.50/hr and includes such as Medical, Dental, Vision, PTO, Paid Holidays Off, etc.
- MUST HAVE some property management experience OR leasing experience.
- Must be minimum of 18 years of age.
- Must pass all pre-employment, background check, and drug testing.
- Must have good interpersonal skills and be able to effectively communicate in person or over the phone with vendors, customers, managers and coworkers.
- Must have the ability to write routine reports and correspondences.
- Must have the ability to calculate amounts such as discounts, interest, commissions, proportions and percentages.
- Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exist.
- Must have broad knowledge and experience in account management and credit risk management.
- High School Diploma or equivalent education required
- Must be able to accurately count and multiply, learn computer program functions and write legibly.
- Refers complex or unusual problems to supervisor.
- Under general supervision, exercises some judgement in accordance with well-defined policies, procedures and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
Chadwell Credit Associates notify or locate Multi-Family Property Managers with delinquent accounts to secure payment by performing the following essential duties:
- Grants extension of credit
- Confers with customer by telephone or email in attempt to determine reason for overdue payment and review terms of sales, payment or credit contract with customer.
- Reviews terms of sale, payment or credit contract with customer.
- Records information about financial status of customer and status of collection efforts.
- Maintains electronic CRM notes of customer interaction and account status on customer account
- Determines when delinquent customer accounts are turned over to the legal department.
- Obtains and mails invoice copies as requested for customers.
- Researches and processes customer claims of invoice payments and disputed invoice.
- Answers account receivables phone inquiries and follows up with appropriate actions.
- Calls and/or emails correspondence to customers as necessary in order to keep accounts up to date.
- Performs other duties as assigned.
- https://chadwellsupply.hirecentric.com/jobs/136457-35501.html
