Compensation
$14 to $16.30 Hourly
Benefits Offered
401K, Dental, Medical, Vision
Employment Type
Full-Time
The primary function of this position is to provide high level customer service to clients in a high call volume environment. The CSR takes client calls and forwards appropriate calls to the Portfolio Director if necessary. May enter resident applications into property management system and assist Portfolio Director and Assistant Portfolio Manager as needed. This position will report directly to the Portfolio Director.
Essential Functions:
- Create and maintain a high service, customer-focused environment. Greet and assist walk-in residents and/or prospective residents and answer incoming phone calls in a polite and assistive manner
- Collect, organize, open mail daily and deliver to the appropriate party
- Assist in verifying move-out inspections are complete and ready for turn
- Accept & process resident rent payments and forward to Assistant Portfolio Manager
- Document service requests from residents and forward requests to Service Operations Manager in a timely manner
- Assist manager in verifying that all invoices are in property management system
- Assist in follow up of invoicing status and postings
- Assist in the determination process of HOA Violation statuses
- Prepare leasing documents in support of leasing team
Minimum Qualifications:
- High school or GED
- Minimum 2 years of administrative experience in Property Management and/or training, or equivalent combination of education and experience
- Knowledge of maintenance/construction terms and pricing
- Intermediate proficiency in MS Word, Excel, Outlook and Adobe
- Previous experience using property management software – YARDI
About Wheeler Staffing Partners:
WSP specializes in filling your company’s contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections and our candidates combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.
WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Company website: http://www.wheelersp.com
