The Property Manager Assistant position supports and assists the Property Managers in the management of commercial real estate, primarily commercial and industrial office buildings, in accordance with the Management Agreements.
Requirements
Assist Property Management with the day to day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.
Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
Provide high quality of customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals.
Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information.
Process correspondence for tenants, contractors and other third parties for Property Management staff.
Maintain and update insurance certificate files for all contractors performing work at the properties.
Contribute toward overall office operational needs by helping to provide phone coverage, ordering supplies.
Maintain and update as necessary all tenant contact information, after hour access
Handle miscellaneous assignments as requested by management
Maintained highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts and Purchase Orders.
Assist property manager as needed on special projects
Assist with accounts payable processing
Assist with vendor contract processing and recording
Tenant Services:
Dispatch tenant work orders; Maintain tenant work order e-mail
Handle tenant, vendor and prospective tenant walk-ins
Experience Required:
Knowledge of office procedures, knowledge of accounting procedures a plus
Strong computer skills – MS Office Suite
1-2 years administrative experience, preferably in a property management office environment
Excellent customer service
Strong ability to work independently; Ability to research and problem solve
Demonstrated knowledge of phone and email procedures and etiquette
Ability to prioritize and meet deadlines.
Strong attention to detail
Benefits
$16-$18/hour. This position is a part-time position. Hours are flexible with the hours of 8am-5pm, approximately 15 hours per week.
