The Property Manager is fully accountable for all day to day property operations, overseeing and enhancing the value of the property. The Property Manager supervises entire on-site staff (i.e., Assistant Property Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready Technician(s), Groundskeeper(s), and Housekeeper(s).

ESSENTIAL FUNCTIONS

• Demonstrates ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual and comply with Fair Housing, state and federal laws
• Maintains accurate records of all community transactions and submit on timely basis (i.e., annual budgets and income projections, rent rolls, delinquency reports, move-in/move-outs, etc)
• Ensures property is rented to fullest capacity by utilize marketing strategies to secure prospective residents
• Trains leasing staff in closing techniques and confirms that appropriate paperwork has been completed and input into computer system accurately and on a timely basis
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
• Ensures community appearance and repairs are noted and completed on timely basis
• Provide exceptional service to residents, future residents and internal team members
• Listen to resident requests, concerns and comments
• Follow and enforce all safety procedures and notify Safety Coordinator of safety hazards
• Regular, on-time attendance
• Special projects and other responsibilities as assigned

POSITION QUALIFICATIONS

• Knowledge of multiple PC software packages such as Microsoft Excel, Word, PowerPoint and Adobe Acrobat
• Detail oriented with excellent office skills including typing and proofreading
• Excellent organizational, communication (written/oral), and interpersonal skills
• Ability to manage changing priorities, meet deadlines, work independently, and follow through on assignments with little direction
• Ability to maintain a high level of confidentiality
• Demonstrate effective and professional conflict resolution and customer service skills for interaction with tenants, vendors and co-workers

SKILLS AND ABILITIES

• High school graduate or equivalent
• Minimum 3 – 7 years previous experience with residential property management
• Regular office work, however, occasional outside duties in all weather conditions