We anticipate the hiring of this position to be in April 2019.
THIS PROPERTY IS AFFORDABLE HOUSING – EXPERIENCE WITH HUD, LIHTC, PROJECT BASED, HCV, AND PUBLIC HOUSING IS A MUST!!!
The Property Manager is a supervisory position with authority, responsibility, and accountability to plan, implement and monitor operations, profitability, quality service, marketing and resident relations of the property, while protecting the company investment. Trains and supervises on-site personnel. Works with administrative division staff, other site managers, other management company employees, outside vendors and service providers. Utilize management skills to train, motivate and empower our associates to reach their goals and those of our property.
ESSENTIAL DUTIES AND TASKS:
1) Schedule, supervise and direct the daily activities of all on-site staff.
- Prioritize, assign and monitor daily activities, service requests, make-ready priorities and construction projects.
- Conduct training, coaching and disciplinary action, as needed, per standards of the management company.
- Complete performance appraisals as scheduled.
- Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff members.
- Supervise management of inventory system in conjunction with maintenance supplies and personnel.
2) Responsibility of fiscal budgetary compliance to approved operation budgets.
- Complete budget preparation, and annual property inspection for same.
- Maintain a budget control log and reviews financial statements monthly.
- Achieve budget goals regarding occupancy, expenses, etc.
- Review monthly income and expense reports and report on any variance from budget.
- Negotiate for supplies and services with vendors and contractors to achieve best possible prices.
- Obtain purchase orders per policy and advises supervisor of any expense overages.
- Ensure all invoices are processed/posted on a daily basis per company standards.
- Maintain cash receipt journal, daily and monthly reports.
3) Compliance with management company personnel and operations policy and procedures and compliance to company standards.
- Stay abreast of current policies and guidelines, maintain policy manual as changes are effected, review and monitor policies with employees to ensure compliance.
- Inspect property daily to ensure quality presentation of the community.
- Maintain resident relations, deal with complaints and problems relating to service and lease provisions.
- Ensure timely submission of all reports per standard.
- Process and select new residents in accordance with the management company’s Statement of Rental Policy.
- Maintain records and resident files in an orderly and up-to-date manner to comply with all HUD, Project Based Section 8, HCV, Public Housing, and LIHTC rules and regulations.
- Collect rent, maintain account records, and make bank deposits.
- Prepare legal action for eviction when necessary.
- Oversee HUD REAC and LIHTC service agencies inspections including preparation for, and corrections to deficiencies noted on report.
4) Provide effective marketing and communications, including advising management of pertinent issues as related to the community, market, or other respective issues.
- Prepare advertising and marketing plan for the development.
- Show and lease apartments, handle telephone inquiries.
- Conduct periodic market surveys.
- Collaborate with supervisor to assess changes in rental market through analysis of customer traffic and rental records.
5) Plan, promote and implement effective Resident Retention program.
- Communicate with residents through monthly newsletters, monthly community activities, regular resident recognition, follow-up on service requests (10% per week) and continual promotion of resident services.
- Perform effective quarterly apartment inspections of each unit and report necessary deficiencies.
6) Performs other relates duties as assigned by management.
SPECIALIZED SKILLS AND KNOWLEDGE:
- Experience in managing affordable housing properties
- Affordable Housing Certifications a plus. (HCCP, COS, C3P, etc.)
- Ability to supervise staff,
- Proficient in Yardi or similar software.
- Ability to communicate effectively, safety conscious,
- Ability to assert yourself, preference for detail work,
- Ability to work well under pressure, self-motivation and self-direction
- Ability to work with/without direct supervision
- Ability to become a team leader.
- Bilingual a plus
Experience:
- Property Management: Minimum of 6 years
- Affordable Housing programs: Minimum of 3 years
Job Type: Full-time
