The Property Manager is responsible for effectively managing and coordinating the on-site team, activities and available resources in order to maximize the successful operation of the property, working with the upper management on company’s objectives, annual budget, and with corporate leadership to determine property operating objectives and plans to achieve them, developing the property team members to maximize performance, and taking a hands-on approach to any necessary duties to accomplish objectives as well as to facilitate the successful performance of others by performing the following duties personally or though subordinates.
DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following, while other duties may be assigned:
- Initiates and manages all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, and team development.
- Ensures office is opened on schedule and that office and model apartments are maintained in a clean condition.
- Physically walks and inspects property daily, check on vacant apartments.
- Completes move-in/move-out inspections with residents.
- Ensures that market surveys are conducted on a regular basis and that competition is shopped regularly.
- Utilizes the market information to make strategic decisions for the success of the property.
- Demonstrates leasing techniques to the leasing office team and communicate expectations.
- In conjunction with the Maintenance Supervisor, conducts on-site safety meetings to discuss relevant policies and procedures and other relevant safety topics.
- Communicates policy and procedure changes with community team members.
- Must have reliable transportation for company errands, bank deposits and marketing.
- Identifies existing and potential barriers to the successful accomplishment of property objectives and utilizing performance data, observation, and budgetary and other financial information and create solutions to those problems.
- Creates a clear realistic vision for the property and effectively communicate expectations and a direction to the community team members.
- Keeps abreast of industry, market, and seasonal trends to plan strategies to meet operational goals.
- Holds regular community team meetings to communicate goals, progress toward goals and expectations and identify actions to achieve objectives.
- Regulatory monitors individual team member performance and provide timely and constructive feedback.
- Leads by example for community team members in the areas of resident communication, leasing, and telephone techniques.
- Takes a hands-on approach to any necessary duties to ensure the job is completed.
- Seeks out and utilize available internal and external resources, such as sister properties, other Company team members, manuals and training guides, apartment association, etc. to meet goals and objectives. Identifies, interviews, and hires appropriate team members for the community team members.
- Identifies strengths of team members and plan assignments accordingly to maximize team performance.
- Performs on-site new team member orientation for all new team members within two (2) days of hire.
- Conducts performance reviews for all team members after sixty (60) days of employment.
- Uses performance counseling to correct and/or improve performance issues.
- Supervises, trains, and leads community team members to achieve the operational goals of the company and the property.
SUPERVISORY RESPONSIBILITIES:
Directly supervises multiple employees at the site. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
REQUIREMENTS:
- Minimum 5 years Property Manager experience.
- Experience with B to C properties
- Experience overseeing daily operations of rental properties such as collecting rent, posting rentals, lease renewals, working with budgets and financial success of property etc.
- Microsoft Office and Yardi software experience
- LCAM/ CAM certification (preferred)
- Degree in Business or related field
Job Type: Full-time
Salary: $80,000.00 /year
Required experience:
- Manager: 5 years
- YARDI: 4 years
Required licenses or certifications:
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