Job Summary
We take pride in adding value to each of our communities and building better living for our residents. At the core of our business are our dedicated and enthusiastic Team Leaders. The Property Manager (PM) is fully accountable for all property operations. Leadership ability is a requirement, as the PM is the leader of the site team. The purpose is to effectively manage and coordinate activities and available resources to accomplish property, owner, company objectives. These objectives will include maximizing occupancy and income levels, growing property values, minimizing property operation expenses while maintaining a quality product.
You can expect exceptional pay & benefits, Paid vacations and holidays, Incentive bonuses, 401K match up to 6%, and growth potential. If you are passionate about an opportunity with a dynamic company, then please read below.
Duties and Responsibilities:
- You will assist in budget preparation as well as maintaining expenses within the budget guidelines. Ensure that all rents are collected, posted and deposited. Perform and schedule all evictions and carry out adherence to all lease rules and regulations by all residents.
- You will assure that all vendors are on the approved vendor list and complete the vendor packet. Vendor work schedules, billing and accounts payable are timely and accurate.
- You are the recruiter! You will hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, annual reviews and corrective actions.
- The Manager is responsible for office operations, quality curb appeal, office and model cleanliness. The ideal candidate will promote adherence to the mission, vision and values.
- You provide the highest level of customer service to residents, resulting in decreased turnover and high resident retention. Lead lease renewal program for maximum retention.
- You maintain all records in a complete and organized manner and in full compliance with outside regulatory boards which may be applicable (EEOC, OSHA, EPA, HUD, etc.).
- Initiate and implement all policies and procedures while maintaining staff and resident communication. You walk all rent readies as well as the property on a regular basis ensuring that it is well maintained. During these inspections all liability and/or deficiencies should be reported to the Maintenance Supervisor and Regional Manager.
Customer Service Responsibilities:
- You will demonstrate your amazing customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a calm and open manner from coworkers and residents. Responds sensitively to concerns/complaints and exhibits a sense of urgency.
- Attend and assist in resident activities and functions after hours as needed.
- You will maintain all vendor relationships.
Leadership Responsibilities:
- You lead all on-site employees.
- Motivates the office and maintenance staff and gives consistent verbal and written feedback.
- Trains and develops subordinates (provides on-the-job training and schedules company training).
- Assists in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed.
Education and experience required:
- Excellent interpersonal skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
- Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®, and RealPage.
- Basic understanding of Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.
- High school degree required, college degree preferred.
- Four years prior experience in property management or in a related industry preferred with a minimum of two years in a supervisory role.
License(s) or Certification(s) Preferred:
- Valid drivers license and current automobile insurance is required.
- Ability to earn future designations as required by Industry standards.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
