Job Details
Description
- Provide updates to Office Manager on Home Office Handbook on a quarterly basis.
- Answer phones and transfer calls to the appropriate employees.
- Retrieves and responds to messages left in company voicemail box daily.
- Greet and assist visitors with visitor badges or escort them to an office or meeting room.
- Order refreshments for reception and breakrooms and other items as needed.
- Maintain a pleasant appearance of the reception area, lobby, 2 adjacent kitchens, boardroom and conference rooms
- Manage Security Badge Access process, and assign / maintain access for new employees
- Other projects as assigned
- Reception Coverage Monday-Friday 8:00am-5:00pm.
- Have coffee prepared and available in reception kitchen by 8:30am.
- Maintain phone list according to new, transferred or terminated team members.
- Participate in emergency coordinator meetings, serve as proxy as needed.
- Support Office Manager with request for building maintenance as needed.
- Cross train on Mailroom duties for backup coverage as needed.
- Accurately process and reconcile FedEx invoices in the Works system
Education:
High School Diploma required; some college strongly preferred.
Experience/Skills:
- 3+ years experience working in a front office/reception area for a medium to large-sized organization, required.
- Strong written and verbal communication and organizational skills with attention to detail and follow up.
- Ability to prioritize and complete multiple tasks and work well under pressure in a fast paced environment.
- Self- starter with ability to adapt and interact professionally with all levels of management.
- Strong customer service.
- Team building skills.
- Strong ability to self manage.
- Strong interpersonal skills.
- Strong Microsoft Office skills including Word, Excel, PowerPoint, Outlook, and Visio required.
Qualifications
Skills
Required
Written Communication
Advanced
Verbal Communication
Advanced
Problem Solving
Advanced
Planning & Organizing
Advanced
MS Word
Advanced
MS PowerPoint
Advanced
MS Outlook
Advanced
MS Excel
Intermediate
Behaviors
Required
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required
Goal Completion: Inspired to perform well by the completion of tasks
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Required
High School or better.
Preferred