R3351
Choosing a career with ECMC Group means joining a nonprofit corporation with a mission to help students succeed. With a vibrant mission and values, great benefits, and strong community involvement, ECMC Group companies are an ideal team to join.
Job Summary:
The Receptionist answers and routes calls, greets visitors, handles inquiries from the public, and provides information related to the company. The Receptionist will also be required to assist other department personnel with paperwork, mailings, and other administrative work but is not responsible for student enrollment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer the phone (switchboard) in a professional and ethical manner
- Direct transfer calls to person requested by the caller or that person’s designee
- Greet all visitors in a cordial and professional manner
- Provide parking validation for visitors and parking cards for employees as needed
- Review Admissions paperwork for accuracy
- Enter & delete leads as directed
- Receive and distribute mail
- Comply with all ECMC Education and ECMC Enterprise Policies
- Perform other administrative duties and responsibilities as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School or GED preferred
- Excellent verbal communication skills
- Must be customer-oriented and maintain a positive, friendly attitude at all times
- Displays and promotes high standards of ethical conduct and behaviors consistent with organizational and government standards
SUPERVISION/CONTACTS:
- Reports to – Executive Director and/or Campus Director
- Direct Reports – N/A
- Contacts – visitors, students
WORK ENVIRONMENT
Office: Work is normally performed in a typical interior/office environment that requires normal safety precautions (such as in typical office or administrative work)
PHYSICAL DEMANDS
Sedentary work: Job involves sitting most of the time; walking, lifting, bending, standing etc. may be minimally required
TRAVEL
Rarely if at all – less 10% of the time.
ADDITIONAL PERTINENT INFORMATION:
- Required to work normal hours to successfully perform the job responsibilities
- Frequently subjected to interruptions, multiple calls, and inquiries
- The noise level in the work environment is usually quiet to moderate
About Us
- ECMC Group is a nonprofit corporation with a mission to help students recognize and realize their potential by investing in, creating and providing innovative education solutions that support schools and improve student educational outcomes. Helping Students Succeed Since 1994:
- 13.9 Million student loan borrowers helped
- 34 Thousand Career and Technical Education students graduated
- $100 Million in Philanthropic giving At ECMC Group, we don’t just talk about valuing our employees; we back it up by providing a comprehensive, competitive Total Rewards package:
- Health & wellness benefits- Variety of medical, dental, and vision insurance plans to meet diverse needs, plus ECMC Group covers more of the cost for these benefits than 75% of other employers do. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs including access to on-site gym and free group fitness classes.
- Financial benefits- Generous 401(k) plan with a company match up to 6%, paid time off starting at 20 days/year and commuter subsidy which covers the full cost of a Metropass.
- Education assistance- Tuition reimbursement up to $10,500/year for approved programs, Student loan reimbursement up to $400/month and scholarship program for dependents of employees. In compliance with federal law, all persons hired with ECMC Group and its affiliates will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire and . ECMC Group participates in E-Verify to verify authorization to work in the U.S. Click here for more information about the company.
