HCI Group, Inc. owns subsidiaries engaged in diverse, yet complementary business activities, including homeowners insurance, flood insurance, real estate and information technology services. Our affiliated companies consist of TypTap Insurance, Omega Insurance Agency, Exzeo, Greenleaf Capital, and Homeowners Choice Property & Casualty Insurance Company, Inc. which is a leading provider of property and casualty insurance in the state of Florida.
JOB SUMMARY
Provides world class phone service to external and internal customers. Represents the company as the first point of contact and provides general office support. Professionally projects the company’s image through words, actions and appearance.
ESSENTIAL FUNCTIONS
- Professionally administers and accurately answers or redirects incoming calls
- Represents HCI adhering daily to a defined business casual dress code
- Professionally greets visitors and makes them feel welcome
- Recognizes business needs as a priority
- Prepares memos, correspondence, reports and other documents
- Promptly opens the office at 8:00 a.m. and provides coverage until 5:00 p.m.
- Maintains a professional work area that is neat and organized
- Coordinates lunch and breaks with relief team assuring proper coverage
- Responsible for securing office at the end of day
- Identifies and escalates priority issues
REQUIRED SKILLS & EXPERIENCE
- Excellent attention to detail and ability to multi-task
- Proficient computer skills (including MS Office)
- Excellent communication, interpersonal and phone skills
- Professional in action and appearance
- Punctual, reliable and security conscious
- Strong organizational skills and able to work independently, yet able to accept direction
- Able to work collectively with administrative team associates
- Able to remain calm in difficult situations
EDUCATION & TRAINING
- Associate’s Degree preferred
EXPERIENCE
- One year or more of insurance experience recommended
JOIN OUR EXCITING COMPANY!
Homeowners Choice was founded in 2006 by individuals who were themselves Florida homeowners and recognized the need for a quality, stable, service-oriented homeowners’ insurance provider in Florida. Our management has worked in the Florida homeowner insurance business for over 25 years and is well acquainted with the problems and challenges of Florida’s insurance market.
HCI Group, Inc., the parent company of Homeowners Choice, is publicly-held. Its common shares trade on the NYSE under the ticker symbol HCI. Demotech, Inc., a leading actuarial and financial analysis firm, has awarded Homeowners Choice a Financial Stability Rating of “A” (Exceptional). Demotech’s Financial Stability Ratings are designed to indicate the financial stability of a property and casualty insurer.
HCI Group and its subsidiaries are pleased to offer competitive pay, generous benefits, and an exceptional working environment. Our beautiful corporate office is conveniently located in the Westshore District, and we offer free, covered parking. HCI Group is also committed to the physical and financial well-being of our employees. We offer 100% employer-paid health, dental, vision, life, and disability insurance for employees, a flexible paid-time off plan, and a generous 401(k) match.
We are seeking highly-motivated, intelligent, energetic individuals who will take advantage of all the opportunities in our growing company. HCI Group is an Equal Opportunity Employer, a Tobacco-Free Workplace, and an E-Verify Participant. We strive to maintain an open, collaborative culture where teamwork is paramount and support the efforts of our employees and the greater community by hosting many charitable and social events throughout the year.
