Job Type Full-time
Description
Receptionist at OneWater stores is passionate about delighting customers and supporting the Sales Team in order to exceed their volume and margin sales goals. The position is non-exempt.
Duties & Responsibilities
· Greet and welcome all clients and visitors with a friendly and courteous manner and assure their needs are met, directing them to their destination or getting them with a Sales Team Member
· Answer and manage all incoming calls in a friendly and courteous tone in a very timely manner, directing all callers properly
· Effectively supports all Team Members to insure a professional work environment
· Provides effective administrative support services for General Manager, F&I Manager and Sales Team as required
· Monitor customers and visitors coming into the store to make sure all needs are met
· Processes incoming/outgoing mail and maintains all relevant files
· Provides support to F&I processes including, but not limited to, warranty & title registrations, file keeping, etc.
· Demonstrates timeliness and an organized reception area
· Actively participates in boat shows, store and off-site sales and customer events
Qualifications & Expectations
· Exhibits a positive and energetic appearance in the work environment that contributes to the Sales and Service team members’ objectives
· Excellent communication skills
· Proves reliability and discipline by following all time keeping rules
· Promotes teamwork, supports and works with all team members, departments and locations to ensure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat
· Customer satisfaction, both internal and external
· Highly organized and disciplined
· Preserves the professional image of the dealership through organization
· Positive interaction with all team members
· Administrative, computer knowledge, Microsoft Suite
· Lift 10 lbs. infrequently
· Seated, stooping, climbing
One Water Marine provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, One Water Marine complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Drug Screening and background check are required.
