Job details
Job Type Full-time
Number of hires for this role 1
Qualifications
- High school or equivalent (Preferred)
- Customer Service: 1 year (Preferred)
- English and Spanish (Preferred)
Full Job Description
SUMMARY: Serves as initial contact for all callers and visitors to the firm.
DUTIES AND RESPONSIBILITIES:
Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to appropriate employee, voice mail, or pager. Clears messages each morning and delivers to appropriate employees. Meets and greets all visitors; determines their needs and directs them to the appropriate employee/locations. Responds to visitors, clients, and employees in a courteous and professional manner. Opens and routes incoming mail.Prepares and forwards outgoing mail and packages. Composes and types routine correspondence as required. Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required. Organizes and maintains file system; files correspondence and other records. Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized. Prepares and maintains meeting and conference room reservation and catering schedules; circulates schedule to appropriate staff. Demonstrates a high level of professionalism in dealing with confidential and sensitive issues. Performs other related duties as assigned by management. Minimum of 1 year of relevant experience working in an office setting
QUALIFICATIONS:
Excellent verbal and written communication skills. Strong interpersonal skills. Ability to understand and follow written and verbal instructions
Ability to deal effectively with a diversity of individuals at all organizational levels.
Commitment to excellence and high standards.
Proficiency on Microsoft Word, Outlook and Excel is a must. Strong organizational skills; able to manage priorities and workflow.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Must be able to speak, read, write, and understand Spanish Professional appearance and demeanor
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English and Spanish (Preferred)
Work Location:
- One location
Administrative Duties:
- Answering and routing phone calls
- Greeting visitors
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Sanitizing, disinfecting, or cleaning procedures in place
