Description:
Responsibilities:
- Preserve the Company’s Core Values and Mission Statement.
- Responsible for hiring, training, supervising, developing and terminating all on-site personnel.
- Ensure staff compliance with company policies and procedures (including disciplinary action, if necessary).
- Oversee day to day property operations and monitor revenue and expenditures
- Provide the highest level of customer service to on-site staff, residents, prospects and vendors
- Develop existing and new relationships with clients
- Sustain high occupancy standards through on-line reputation management, effective marketing efforts, and excellent resident relations
- Review and negotiate service contracts
- Assist in property acquisitions and due diligence
- Create and successfully implement capital and operational budgets
- Handle and/or assist with all resident problems that cannot be solved by Property Manager.
- Attend all scheduled inspections and reviews.
- Audit resident files on a regular basis, paying attention to proper documentation ensuring compliance procedures are being followed.
- Maintain reasonable awareness of relevant laws and agency regulations, including but not limited to fair housing, sexual harassment, disability accommodations, and landlord tenant relationships as they apply to the policies and procedures of the company and the communities.
- Inspect the properties on a regular basis for safety hazards, property damage, and needed repairs by maintenance staff. Follow up on repairs to verify completion and compliance with standards, property insurance companies, government agencies, and company safety policies and risk management procedures
- Make recommendations for major physical repairs, replacements, and improvements. Submit to the President for approval.
- Assist Property Manager and corporate accountants in preparation of monthly financial accounting reports and explanation of budget variances.
- Assist Property Manager with preparing management plans, marketing plans, vendor contracts, and budgets.
- Approve invoices for payment that exceed maximum spending amounts allocated to site staff.
- Ensure payroll information reported to corporate office on time.
- Other duties not listed above as directed by President.
Requirements:
Position Requirements:
- Demonstrate ability to multi-task and meet various deadlines.
- Exceptional scheduling and organizational skills.
- Computer literate, specifically MS Word, Excel (advanced level preferred) and Outlook for Windows.
- Exceptional Written and oral communication skills.
- Must maintain an operational vehicle and possess valid automobile insurance at all times.
- Knowledge of Yardi Residential preferred.
- Knowledge of Fair Housing laws
- Knowledge of revenue managements software preferred.
- Minimum three years’ experience supervising others, preferably on-site
- Ability to manage finances and work within a budget
- Minimum five years on-site multifamily management experience
