- Tampa, FL, USA
- Salary
- Full Time
HomeRiver Group offers a competitive salary and a full benefits package which includes medical insurance, health savings account, dental insurance, vision insurance, life/AD&D insurance, flexible spending accounts, long-term disability insurance, short-term disability insurance, paid company holidays, paid time off, and 401(k) employer matching contributions.
The Regional Director of Operations is a key member of HomeRiver Group’s regional team and is responsible for improvement and implementation of workflow processes, monitoring regional division KPI’s, as well as planning, directing, and coordination of all property management operations functions. The Regional Director of Operations is responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies and manage a team of leasing teams, property managers, maintenance coordinators, and other direct reports.
Key Duties and Responsibilities
- Ensure that all direct reports are following designated processes
- Improvement of operational systems, processes and best practices that guarantee client and customer satisfaction
- Contribute towards the achievement of regional strategic and operational objectives
- Examine and report on regional key performance indicators, and use them to improve profitability and team performance
- Perform quality controls and monitor staff KPI’s
- Recruit, develop, and supervise staff
- Collaborate with Corporate leaders on an on-going basis to identify and implement performance and process initiatives
Education, Skills and Experience
- Proven work experience in the property management field
- Budget development and oversight experience
- Familiarity with business and financial principles and practices
- IT skills (databases, MS Office, property management software)
- Ability to effectively communicate with all levels of the organization
- Leadership and organizational skills
Preferred but not required experience:
- Bachelor of Science degree in operations management or related field
- Seven+ years’ of Residential Property Management experience (both Multi-Family & Single Family experiences).
- Minimum of three years’ experience supervising/leading work teams
- Must have a Real Estate License
- Familiarity with property management software platforms
- Property management designations or association membership in NARPM, IREM, CCIM, etc.
About HomeRiver Group
HomeRiver Group is an integrated national platform offering world-class property management services to owners and tenants in the single family and small multifamily rental markets. HomeRiver’s mission is to be the premier national residential property management company in the United States, offering acquisition, renovation, leasing, management, maintenance and brokerage. We are intently focused on serving both owners and tenants, and are dedicated to a culture of integrity, superlative performance and respect
Already one of the largest property management platforms in the United States, HomeRiver continues to grow, both organically and by acquiring best-in-class regional and local property management companies in other markets across the country. HomeRiver’s multistate footprint and unified national platform position it to provide clients with a unique combination of deep local market knowledge and centralized operational, asset management, and reporting capabilities.
HomeRiver Group is an Equal Opportunity Employer
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