Position type: Full Time
Salary: Commensurate
Location: Michigan Southfield, 48075
Ohio Cincinnati, 45202
Apply Online: http://appclix.postmasterlx.com/track.html?pid=8a96a8aa4cf94fa5014f85fe322967f8&source=realestatelives
Responsibilities
Responsible for planning, managing and directing all operational activities for client services teams (proposals and marketing) in a region. Provides strategic support to management for successful implementation of regional initiatives. Supports business leaders in creating policies and executing corporate initiatives.
The region encompasses; Detroit, Cincinnati, Cleveland, Columbus, Indianapolis, Kansas City, Louisville, and St. Louis. It is not required that this candidate be located in Detroit, this position can be performed from any of the previously mentioned cities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides management direction to a regional sales/client facing support staff. Determines staffing requirements and oversees personnel processes to include: recruitment, performance management and department budget(s).
Ensures organizational initiatives; templates and policies are being enforced to create operational excellence across the region and may include Interstate Brokerage laws; mapping and FCG (Financial Consulting Group) reimbursements.
Implements national operational strategies and coordinates efforts to integrate company services for clients, both internally and externally. Works with National operations to create best practices Company wide. Ensures systems and processes are in compliance with line of business practices and applicable external regulations.
Leads projects and coordinates involvement of personnel from departments and information technology groups to facilitate successful project implementations. Works with line of business stakeholders to communicate progress and expectations (i.e. technology projects, polices and/or issues, etc.) to the organization.
Provides direction on marketing and communications departments to ensure that collateral, press releases and web publishing are in accordance with company standards. Ensures effective marketing service delivery, business promotion, advertisement and public relations are delivered.
Serves as liaison between business groups, information technology and vendors. Responsible for ensuring involvement of all critical participants to completion of projects.
Works with Management team(s) to ensure compliance with Project Budget, FCG and Mapping policies and addresses gaps where needed. Escalates issues to appropriate Management as needed.
Develops training program(s) for the team to include creation of training strategy and corresponding deliverables and implements training plan for the market.
Serves as expert resource and participates in consulting engagements upon request.
Other duties as needed.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Approves subordinate’s recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management forreview and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company’s values.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor’s degree (BA/BS) from four-year college or university in a related field. Minimum fiveyears experience providing administrative support to client facing/sales professionals. Minimum ofthree years of management related experience. Experience managing staff in multiple locations preferred.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
FINANCIAL KNOWLEDGE
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex
figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
REASONING ABILITY
Ability to solve advanced problems and deal with a variety of options in complex situations.
Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and/or ABILITIES
Proficient skills and working knowledge of Microsoft Office Suite products such as Word, Excel, Outlook, etc. and digital marketing to include social media, web publishing and research tools. Working knowledge of marketing and business principles, leadership techniques, problem-solving, strategic planning, project and personnel management and execution of business initiatives. Previous personnel management experience to include motivating, directing and developing personnel; identifying gaps in overall staff structure as it relates to staffing counts, skills or training needed.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
Our Vision…
Be the preeminent, global commercial real estate services and investment firm, serving our clients with market-leading collaboration.
Our Values…
Our corporate values: Respect, Integrity, Service, Excellence (RISE) are our foundation. These values are timeless and transcend to all markets, service lines, languages and business cultures.
Why CBRE?
Strength. CBRE is the only commercial real estate services company in the Fortune 500
Size/Stability. We employ a workforce of over 44,000 employees across 350 offices worldwide (excluding affiliates), and have been in business for over 100 years
Diversity. Recognized as the 2013 Top 100 Military Friendly Employer® by G.I. Jobs and the 2014 Human Rights Council Best Place to Work For LGBT Equality
Eco-Friendly. Awarded the 2013 Energy Star Sustained Excellence Award for the 6th consecutive year by the Environmental Protection Agency
Come join us and RISE to the top! www.cbre.com
Equal Opportunity and Affirmative Action Employer
Women/Minorities/Persons with Disabilities/US Veterans
