| The Resident Relations Coordinator is to assist the Community Manager in effectively preparing apartments for rent and assisting residents in the move-in process, as well as serving as the property’s “Brand Ambassador.”
DUTIES & RESPONSIBILITIES:
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartments.
- Work with move-ins each month.
- Greet prospective residents, show property and perform leasing duties if needed.
- Contribute ideas to Community Manager for marketing property and improving resident satisfaction.
- Organize and file all applicable reports, leases and paperwork.
- Proof-read all lease paperwork and process move-ins and move-outs.
- Prepare work tickets for move-in and move-out packets.
- Conduct resident orientations.
- Input and update resident directories, key-card and waiting information.
- Follow-up on resident move-outs and preventive maintenance checklists.
- Assign resident parking, bicycle storage and storage lockers.
- Maintain elevator schedule.
SKILLS & REQUIREMENTS:
- Experience in property management preferred
- Knowledgeable of all phases of leasing and resident retention
- Ability to maintain a positive customer relations attitude
- Ability to be assertive and provide follow-through for current and prospective residents
- Proficiency in Microsoft Office Suite, particularly Excel, is necessary
- Strong written and verbal communication skills **
The Habitat Company is an EO employer — M/F/Veteran/Disability**
Job Type: Full-time
https://www.indeed.com/cmp/The-Habitat-Company?campaignid=vjcmpinfo&from=vjcmpinfo&fromjk=4f6c3f73e5b12a96 |
