Job Description
6775BR
Coldwell Banker is seeking a Sales Support Administrator to work in its branch office. The work hours are Monday-Friday, 8:30a-5:00p.
The SSA will be responsible for coordinating and supporting Coldwell Banker’s sales office operations. The ideal candidate will have a strong service background, attention to detail, a high capability with and understanding of technology, amazing organizational skills, and a willingness to be part of a team. Job duties will include administrative, advertising and marketing needs, social media support, technology and Company system support, processing, ordering supplies and other administrative, and customer service duties as assigned.
Essential Duties and Responsibilities:
- Serve as the face of the office and provide excellent customer services to clients, independently affiliated sales agents, vendors and others.
- Responsible for direct support of the branch manager/office operations, including but not limited to: branch accounts payables and receivables, expense reports, coordination all office administration tasks, including general, office and business supply orders, equipment maintenance, coordinate the affiliation process for new agents, file maintenance, general office appearance, and repair issues.
- Provide instruction and support on office systems.
- Order business cards, name badges and handle other miscellaneous tasks, including zip forms, digital ink and other company programs.
- Assist sales agents with marketing, advertising and technology needs related to company resources on request.
- Coordinate paperwork for newly affiliation sales agents.
- Provide social media and marketing support to allow the sales agents to focus on the growth of their business.
- Responsible for the timely and accurate input and updates to Company related systems (Homebase, Gateway, Trident, etc.).
- Assist agents with assembling materials for Open Houses.
- Perform a variety of other administrative duties as assigned.
Job Requirements:
- High School Diploma or equivalent.
- 2+ years’ experience in a customer-centric business environment with administrative responsibility for office operations.
- Real Estate background preferred.
- Strong customer service skills with excellent communication skills, both verbal and written.
- Ability to interact successfully with both internal and external customers at all levels.
- Strong working knowledge of computer applications, such as but not limited to:
- Microsoft Office: Word, Excel, PowerPoint, Outlook, and SharePoint
- Web browsing: Internet Explorer or Chrome
- Understanding of basic network connectivity
- Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, Instagram, company web pages, MLS.
- Ability to perform without delay and in a fast-paced environment/
- Ability to manage and execute on assignments with competing priorities.
- Creative problem-solving skills.
- Highly skilled and motivated in both administrative and technology duties.
- Ability to multi-task, prioritize and be flexible with changing business needs.
- Willingness to work additional hours as approved by management and needed.
#LI-HW1
Employment Type
Full-time
Company
Coldwell Banker Real Estate LLC
About Us
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. To join Coldwell Banker Real Estate and unlock the possibilities of Gen Blue, please visit www.coldwellbanker.com/join.
EEO Statement
EOE AA M/F/Vet/Disability
