An expanding signage and branding company has an immediate opening at our Tampa facility for a motivated individual looking for a career in the Sales and Marketing department providing support and customer Assurances.
Essential Functions:
- Handles incoming calls and outbound calls to customers requesting information
- Respond to e-mail incoming requests for quotation and outbound email marketing to customers.
- Assist customers with questions pertaining to the order process.
- Enter customer estimates into the company’s order entry system and regularly follows up via phone and email.
- Assist with requests on pricing, shipping, production lead times and general product information.
- Assists customers in determining product needs and provides basic assistance on products.
- Enters new accounts and updates existing accounts with accurate billing, shipping and contact information.
- Project coordination and scheduling for client site assessments.
Education, Background, and Skill Requirements:
- 1 to 2 years’ experience in office based customer service background
- Basic knowledge of customer support processes (i.e., pricing, products, etc.)
- Ability to resolve customer complaints/problems and provide follow up to customers and supervisor.
- Must have the ability to make sound customer related decisions and respond quickly to customer needs.
- Good computer skills (Microsoft Office, order entry system, etc.)
Previous experience with a sign company is preferred.
Follow this link to apply: http://www.indeed.com/viewjob?cmp=Signs-USA-Inc&t=Sales+Support+Associate&jk=beb0efcc30f21865&sjdu=QwrRXKrqZ3CNX5W-O9jEvdWaFExGg97Dg5JRAWGCkoDCAXlyCiYgKKWPy1LqzY_vWyaChB2Hog4ga5vOSFxq3IutMTH_k-K2-LNEAOlfK84
