Job description
In this role, you will be setting up appointments, managing travel bookings, and informing participants of rescheduled or canceled meetings in a timeous manner. To ensure success, Scheduling Coordinators should possess solid knowledge of scheduling practices and demonstrable experience in a similar role. A first-class Scheduling Coordinator will be someone who takes proactive steps to initiate seamless scheduling processes.
Scheduling Coordinator Responsibilities:
- Maintaining and updating schedules, calendars, and agendas.
- Verifying the availability of inhouse and external participants for planned meetings.
- Confirming appointments and arranging meeting venues.
- Sending out reminders of scheduled meetings.
- Rescheduling or canceling meetings in a timeous manner.
- Managing and confirming travel bookings and arrangements.
- Keeping stakeholders informed of project timelines and associated deadlines.
- Answering scheduling queries via email and phone.
- Documenting scheduling processes and keeping records.
- Performing other administrative tasks when required.
Job requirements
Scheduling Coordinator Requirements:
- High school diploma or GED.
- Associate’s or Bachelor’s Degree in Business Administration or in an industry-related field preferred.
- A minimum of two years’ experience in a similar role.
- Advanced proficiency in scheduling software, such as Synchroteam and BookStream.
- Extensive experience with office software, including MS Word, Excel, and Outlook Express.
- Advanced knowledge of confirming and rescheduling appointments, as well as recordkeeping practices.
- Experience in managing travel bookings and arrangements.
- Advanced ability to keep stakeholders informed of schedule changes and to answer queries.
- Ability to coordinate meetings with venue availability.
- Excellent organizational, interpersonal, and communication skills.
