Mercer is seeking candidates for the following position based in the Tampa office:
Senior Administrative Assistant / Secretary
What can you expect?
- You will be relied on to understand business priorities, proactively anticipate needs, drive improvements and complete complex tasks and projects quickly.
- You will help build a positive team environment and establish working relationships inside and outside the group.
What is in it for you?
- At Mercer, we’re as invested in creating brighter futures for our own people as we are for our clients. To help you reach your full potential, we offer a culture, benefits and resources that support your wellbeing and career development.
- A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are.
- A huge variety of virtual learning and development resources to support your personal and professional growth.
- Competitive rewards supporting your financial wellbeing, including compensation, retirement savings, stock purchase plan, and more.
- Benefit offerings geared at your overall wellness, including comprehensive medical, dental, vision, and fitness benefits, as well as life insurance and child and elder care programs.
- Generous paid time off and a flexible work schedule that accommodates your home life and commitments outside of work.
We will count on you to:
- Support continuity of administrative work operations by documenting and communicating needed actions to management, discovering irregularities, and maintaining confidentiality of sensitive information
- Resolve administrative problems by analyzing information and identifying and communicating solutions to enhance performance
- Oversee office support workflow and allocation of resources, while providing quality assurance and client satisfaction with office support staff performance
- Provide peer review of documents before final production/distribution to ensure quality control
- Partner with business and office leadership in addressing office support needs
- Manage calendars, schedule meetings, and arrange for travel as needed
- Process and/or coordinate completion of expense reports in a timely manner
- Handle higher level internal and external inquiries to support high level of customer satisfaction and communication
- Undertake more complex administrative duties with specific projects as required
- Provide training and assistance to other administrative staff in the department to facilitate employee development
What you need to have:
- Ability to work at a fast pace and pay attention to detail
- Exceptional organizational skills including the capacity to anticipate needs and prioritize tasks.
- Excellent problem-solving, interpersonal, verbal, and written communication skills
- Advanced proficiency with MS Office Suite and experience with Oracle based systems
What makes you stand out?
- Positive can-do attitude
- Ability to exercise independent thinking and are comfortable expressing your point of view
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.
