Senior Facilities Manager – JLL (Clearwater)

Job Title: Senior Facilities Manager

Reporting to: Regional or Area Manager

REQ32443

Job Summary

The Senior Facilities Manager will be the single point of contact responsible for facilities management, assigned to them as well as assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. This role will include management of their assigned sites as well as mentoring and over site of the Facilities Managers reporting directly to them. The Senior Facilities Manger will coordinate and manage tenant requirements and service delivery to ensure satisfaction.

Job Responsibilities

Relationship Management

• Support the IFM Team in the implementation of short and long-term projects for the client project
• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
• Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client
• Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative
• Matrix manage both technical and administrative staff
• Oversee multiple facilities of different functions
• Supervise vendor performance during normal and off hours including weekends when necessary

 

Exceptional Service Standards

 

• I am empowered to create memorable experiences
• I build lasting and meaningful relationships
• I am an early adopter of technology
• I am accountable to my colleagues and clients
• I innovate to be one step ahead
• I am an expert in what I do
• I am committed to safety, health and wellbeing
• I am a change agent
• I am focused on clients
• I am a team player
• I own my delivery
• I understand how I contribute to our key success factors
• I transform problems into opportunities
• I look for ways to include sustainability

 

Compliance

• Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner

Process Management

 

• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
• Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts’ owned premises
• Assist with the development and implement the annual management plan for the buildings within the area
• Develop FM‘s in management skills and maturity through leadership and mentoring.
• Support the IFM team in the implementation of short and long-term projects for the client project

 

People Management

• Responsible for overall team management, staff development and planning.
• Execute staff succession and growth plans
• Involved in compensation planning process
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
• Any and all other duties and tasks assigned

 

Knowledge, Skills & Abilities

• Strong leadership and relationship building skills
• Strong interpersonal skills and problem solving ability
• Excellent verbal/written communication and presentation skills
• Proven record of providing excellent internal and external customer service
• Knowledge of standard business and accounting practices
• Knowledge of Excel and ability to analyze data

• Passion for hospitality & service
• Motivated & enthusiastic
• Committed to excellence
• Collaborative

• Strong organizational and management
• Strong interpersonal and supervisory skills
• Strong presentation skills
• Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
• Excellent verbal and written communication skills
• Proficient in MS Office, and MS Share Point
• Computer proficiency in CMMS Supervisory Responsibilities:

 

Education and Training , Skills & Abilities

• Bachelor’s Degree in Business Management, Engineering or equivalent combination of experience and education
• Advanced degree a plus
• Hospitality Experience a plus
• Certified Facility Manger (CFM), Facility Management Professional (FMP), or Sustainability Facility Professional (SFM) designations a plus

 

Years of Relevant Experience

• 8+ y ears of experience

#LI

https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Clearwater-FL/Senior-Facilities-Manager_REQ32443?source=APPLICANT_SOURCE-6-41&codes=D_Indeed

 

JLL Privacy Statement

When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.

 

For additional details please see JLL’s Global Privacy Statement or our career site pages for each country.

 

For employees in the United States, please view our Equal Opportunity and Information Security disclaimers here.