Job details
Job Type- Full-time
Full Job Description
Role Overview:
The Senior Project Manager will lead and manage a team of personnel assigned to an implementation, upgrade, or similar type of project. Dependent on project size and scope, a Sr. Project Manager may be assigned multiple projects to manage. The Sr. Project Manager will be accountable for project deliverables, timeline, and budget. Key to this role will be creating and maintaining a project plan, working with managers to estimate work effort and allocate resources, and delivering excellent customer service by building a strong and effective working relationship with the customer.
This role will include actively mentoring Project Managers & Project Coordinators within the PMO organization. Significant travel may be required.
Key Responsibilities:
Responsible for larger, more complex accounts
Mentor Project Manager & Project Coordinators within the PMO organization
Assist in training new hires within the PMO organization
Early adopter of new PMO processes
Become SME on playbook, integrations and project planning
Champion PMO initiatives and ensure adherence
Accountable for the successful completion of a project’s deliverables
Has the lead role on a project team and serves as the primary contact
Documents project scope
Manages changes in scope in accordance with change control procedures
Develops, updates, and actively manages a comprehensive project plan, including tasks, start and end dates, work effort, resource assignments, milestones, and critical path
Actively leads the project planning process, stages, and customer engagement
Drives collaboration between functional teams and customers to achieve milestones and deliverables
Ensures major decisions are documented and communicated
Identifies and document issues. Works with project team to resolve
Identifies and mitigates risks
Documents actions items and verifies they’re completed
Contributes to improving Project Management Office (PMO) processes
Applies PMO standards and methods to deliver desired results
Collaborates with managers and directors to secure resources for a project
Coordinates and schedules meetings and onsite activities
Facilitates meetings. Ensures agenda and minutes are published
Responsible for ensuring project artifacts are stored in a location in line with company policies and are accessible by appropriate team members
Manages resource bookings for assigned project(s)
Responsible for reporting on the status of a project and escalating issues
Drafts Statement of Work (SOW) or Change Request (CR) as appropriate
Performs other duties as assigned
Significant travel may be required
Education, Training and Experience:
Must have a minimum of 1-year experience with MHK as a Project Manager
Successfully executed an implementation end-to-end. Success is defined by meeting project deliverables/deadlines on time and within budget
Demonstrated the ability to mentor others within the PMO
Built strong relationships within the department & with internal partners acrost all areas within the organization
Demonstrated working knowledge of integrations, data, sprint planning, QA preparedness, and agile methodologies
Bachelor’s Degree or equivalent experience required
Experienced in project governance, capacity planning, and project budgeting
Working knowledge of the healthcare industry (Medicaid, Medicare, and Commercial) and understanding of related compliance and quality aspects
Self-starter, with strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction
Proficient technical understanding: ability to demonstrate knowledge of software development life cycle, application design, integration, and hosting technologies
Excellent verbal, organizational, and written skills
Experience with practical application of Project Management Institute (PMI) global standards
Working knowledge of MS Project
