Requisition Number: SENIO001452
Description
Responsible for the overall operation and financial success of a property or group of properties consisting of 500,000+ square feet of full-service office space in accordance with company policies, procedures, and standards. Represent Highwoods Properties in a professional manner to tenants, vendors, and the general public.
Work Performed
- Responsible for the financial performance of the assets within the assigned portfolio.
- Research, prepare and implement annual budgets including coordination of revenue, operating expenses, and capital expenditures for building improvements.
- Reforecast operating expenses and prepare accruals on a monthly basis.
- Manage, supervise, and professionally develop department personnel.
- Review all invoices and submit for payment in a manner that maximizes Highwoods operating income.
- Maintain contact with tenants and owner representatives to ensure solid, reliable relationships including implementation of building-specific tenant relation programs.
- Manage capital improvement projects.
- Manage and maintain accurate property records for the parking garage in regard to special events revenue, tenant parking and lease commitments, and the Smart Park parking management system.
- Assist with property acquisition and dispositions as needed.
- Develop and implement ideas to reduce operating expenses.
- Administer preventative maintenance programs.
- Negotiate and manage vendor contracts within the assigned portfolio.
- Assist in special projects for the department as needed.
- Conduct regular property inspections to prevent problems/identify opportunities in accordance with department policy.
- Adhere to company, division, and department policies and procedures and ensure property compliance with codes, regulations, and governmental agency directives.
- Review and monitor daily work order reports and weekly outstanding work order reports.
- Initiate tenant billings and assist with the collection process.
- Coordinate tenant move-ins (i.e. welcome packages, etc.) and tenant move-outs to promote tenant relations and protect the property.
- Assure optimal functioning of building systems (for example, HVAC, fire/life safety, elevators, and security systems).
- Review and provide explanations for monthly operating expense variances greater than 5% and $1000.
- Assist leasing representatives during the tenant renewal process.
- Review and understand leases related to the assigned portfolio.
- Coordinate tenant projects and follow-up on tenant work requests.
- Be available as needed on a rotating basis to perform on-call duties and maintain a status of active communication.
- Distribute annual tenant surveys and implement a response plan based on survey results.
- Attend and follow up on all tenant move-in and move-out punch list inspections.
- Adhere to OSHA requirements related to the assigned portfolio.
- Identify and implement procedures to minimize Owners’ insurance risks.
- Assist in the professional development of Property Managers and Assistant Property Managers as requested.
Requirements
- Effective organization, time management, written and oral communication skills.
- Demonstrated leadership/management skills.
- Strong interpersonal skills, detail-oriented and analytical
- Must be able to demonstrate proficiency and understanding of the following concepts:
- Consumer Price Index Increases
- Operating expense gross-ups
- Tenant Utility Metering
- Utility Rate Schedules
- Preventative Maintenance Scheduling
- Measurement of rentable vs. usable square footage
- Computer proficiency MS Office and Internet.
- Certified Property Manager designation or candidate, or RPA designation preferred
Education/Experience
- Bachelors Degree or equivalent experience.
- 7-10 years experience in full-service commercial property management.
- Proven record of providing excellent internal and external customer service.
- Budgeting/reporting experience.
- Demonstrated experience with property acquisition and/or new property start-up.
- Proven experience managing capital improvement projects.
Physical Demands
- Must be able to inspect all areas of the properties, including roof (ladder access), basement, stairwells, etc.
- Regularly required to sit, stand, walk, climb stairs, walk or drive to and from assigned properties, walk or drive to division office as needed, and perform computer work.
Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
- Regularly required to talk, hear, see, sit, walk and stand for a prolonged period; use hands to finger, handle, and feel; and reach with hands and arms
- May occasionally need to climb, balance, bend, stoop, and crouch.
- Must be able to inspect all areas of the properties including roof and basement
- May occasionally lift, push, or pull up to 10 pounds.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
