Job Description
Great Jones is a dynamic, venture capital-backed residential property management firm. We are transforming the property management experience for our owners and residents, and we are seeking a technically proficient, technologically savvy, organized and driven Service Coordinator.
Job Duties:
- Assess and dispatch maintenance requests
- Review maintenance requests for warranty coverage and resident responsibility
- Track open requests to ensure prompt resolution
- Evaluate vendor proposals to ensure appropriate scope of work and pricing
- Schedule field manager appointments, including move-ins, inspections, and turnover work scopes
Required Qualifications:
- Excellent time- and task-management skills – must be a master of administration!
- Strong computer skills – must be comfortable working in a variety of applications – must be very proficient with Excel!
- Clear, concise communicator, by phone and email
- Broad-based understanding of residential maintenance – although this is an office role and we don’t expect you to have the skill-set of a true maintenance technician, we need you to be able to evaluate proposals to ensure that the scope of work is appropriate for the problem.
- Must be familiar with HVAC, electrical service, plumbing, carpentry, and roofing
- 3+ years of dispatching and scheduling experience, ideally in a residential maintenance environment
Candidates will be required to take a series of brief online assessments tests. These tests run between 8-12 minutes each and should take less than an hour total.
If you have these qualifications, join our team and become part of something Great!
We have excellent benefits. Our office location is in downtown Tampa, just across from University of Tampa and near the Oxford Exchange.
Job Type: Full-time
Salary: $45,000.00 /year
Experience:
- Dispatching and Scheduling: 2 years (Preferred)
- Administrative Assistant: 2 years (Preferred)
Location:
