About the Job
About MYND: Mynd is a full-stack tech-enabled real estate management company serving the $86-billion-plus rental (SFR) sector. Headquartered in Oakland, Calif., Mynd was named the #1 fastest-growing private company in the Bay Area by the San Francisco Business Times in 2020. Beyond just property management, Mynd also helps both retail and institutional investors with buying and selling, financing, insurance, and more. Leveraging its proprietary technology and real-time data, Mynd enables efficient operations at scale and has allowed for rapid market expansion into 24 markets. With 7000 units under management, Mynd is the first prop-tech company of its kind to unlock the potential of a PMaaS architecture which combines technology and expert teams to deliver best-in-class services for investors. Mynd has a mission to create happy homes and healthy investments.
We’re always on the lookout for top talent. Mynd is not only made up of real estate professionals but also skilled individuals across a wide variety of industries — there is no ideal employee profile other than having a passion for active problem-solving and an impeccable work ethic. We seek those ready to hit the ground running, and those who want to join a team driven by data and by great customer experience. Join us!
About the Role:A Service Technician is responsible for keeping the rental properties in excellent condition, both inside and out. The ideal candidate would be self-motivated, highly customer-focused, technically skilled, fast-moving, and technologically proficient. This position services multiple properties.
Responsibilities:
- Perform routine and preventive maintenance on apartments and single-family homes, including units, common areas, and amenities.
- Complete thorough inspections of apartment buildings, units, and homes.
- Perform preventive maintenance, property upkeep, and repairs.
- Complete internally managed service requests.
- Prepare vacant units for new move-ins.
- Perform quality assurance inspections of work completed by outside vendors.
- Ensure proper removal and disposal of trash, if needed.
- Use a variety of hand and power tools.
- Respond to on-call and potentially after-hours emergencies in a timely manner.
- Work in a safe manner and recognize unsafe situations. Take appropriate action to ensure safety of themselves and others in building.
- Other duties as assigned.
Qualifications:
- High School diploma or GED equivalency required. Associates degree from a technical college preferred.
- Valid driver’s license & reliable transportation.
- Two or more years of direct apartment or building maintenance experience strongly desired.
- Two or more years in related experience as a contractor, construction worker, or mechanic required (Plumbing, electrical, HVAC, general, painters, etc.)
- Tools (hammer, screwdrivers, channel locks, multimeter, allen wrenches, pliers, knife, flashlight).
- Excellent communication skills, both written and verbal (written follow-up, ability to explain solutions to resident issues, etc.)
- Ability to prioritize, multitask and efficiently manage one’s schedule.
- Tech-savvy with ability to learn and use systems for tracking, scheduling, and communications.
- Positive, can-do attitude with a commitment to excellence and achieving goals.
- Can work effectively independently, and as a member of various teams and committees.
- Flexible schedule with ability to work evenings and weekends, if needed.
Work Environment:While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment and job sites can be loud.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and listen. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Covid-19:Mynd is closely following the 2019 Novel Coronavirus Disease (COVID-19) and implementing processes that promote the safety of our employees, candidates, owners, residents, and communities. The health and safety of our employees and contractors around the world continues to be our top priority as we face the challenges associated with COVID-19. Leaders across Mynd meet regularly to consider the evolving situation and are doing all we can to keep our teams healthy.
At Mynd, we encourage all of our team members to:
- Be Myndful.
- Always Be Entrepreneurial.
- Earn Trust.
- Play Team First.
- Be an ‘A’ Player.
- Think Like An Investor.
As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
