Do you have a passion for Real Estate? Are you enthusiastic and motivated by helping others achieve their dreams? If so, continue reading to find out if this job is the right fit for you!
Full Time
Entry Level
About Us:
Established in 2013, CA Realty Training serves as a one-stop shop for real estate professionals. We’ve helped over 20,000 students obtain their real estate license and are currently partnered with more than 70 Keller Williams brokerages – making us the premier real estate education provider throughout the state of California. We care deeply about the student experience and making a lasting impact on the communities we serve.
Our team consists of solution-based individuals who exemplify professionalism and demonstrate a strong work ethic. As a people-first, tech-forward small business, innovation is a part of who we are and a quality we seek in the talented individuals we hire.
Responsibilities:
The Student Services Administrator’s primary responsibilities are to: help increase enrollment, provide a high level of customer service, and maintain thorough data-entry. This role is student-oriented and must clearly communicate our program, while acting as a problem-solving resource for those currently enrolled.
Oftentimes, the first interaction a student has with our school is through a phone call with one of our team members. This role must be ready to represent our brand with integrity and care.
Job responsibilities include but are not limited to:
- Taking Inbound Admissions and Student Services calls and recording call outcomes for prompt follow-up
- Answering chats on website and backend
- Helping to process student enrollment and updating reports in Google Suite
- Creating and adjusting orders on backend
- Editing student information in CRM
- Attending team meetings
- Working collaboratively with team on various tasks and projects
- Complying with all policies and procedures set forth in Employee Handbook and Admissions & Student Services Manual
Required Qualifications:
- High School Diploma or equivalent
- Two years of Customer Service and/or Sales experience
- Computer proficient
- Knowledge of Google Suite and Microsoft Office Suite
- Quick typing skills
- Impeccable attention to detail
- Strong communication and time management skills
- Team player able to handle changes to workload, systems, and processes
- Maintain positive, friendly demeanor through all interactions
Preferred Qualifications:
- Bilingual (English/Spanish)
- College Degree (Bachelor’s Degree or higher)
- Three to five years of Customer Service and/or Sales experience
- Proficient in Google Suite and Microsoft Office Suite
- Experience using a CRM database
- Experience using a live chat platform
Benefits:
- Bonus potential
- Free Real Estate courses
- Flexible schedule
- Health coverage
- Voluntary dental and vision coverage
- PTO
- 401k plan
- Fun and energetic working environment!
Check out www.carealtytraining.com to learn more about us!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
https://kellerwilliams.applytojob.com/apply/2xffBkzvWj/Student-Services-Administrator?source=INDE
