Job Description:
Our premier client in Tampa is seeking an IT Business Analyst for a contract to hire opportunity.
The ideal candidate uses specialized knowledge and skills obtained through education, experience and /or formal training to serve as liaison between business users in assigned departments and the IT organization to identify, research, and resolve problems. Reviews, analyzes and evaluates business systems and solutions to meet user needs. Formulates system recommendations to parallel overall business strategies. Writes detailed requirements of user needs, program functions and steps required to develop or modify computer programs. Provides support for less complex applications, including analyzing and documenting business processes and translating user requirements to software development team. Extensive contact with internal and external customers including but not limited to user interface task analysis and on the job system training.
Responsibilities
Serves as a liaison between end users and software development, data analysis and reporting teams.
Consults with users to identify, analyze, refine and document business requirements.
Conducts functional task analysis of user to system interface to design business requirements.
Reviews operational procedures; maintains current business process maps; defines best practices and recommends procedural process improvements.
Assists in developing conceptual design documents, including project definition, alternative solutions, scope of work, and functional specifications.
Assists in identifying requirements for user application testing, develops test plans and scripts and coordinates testing.
Assists in preparing project proposals and project plans.
Assists in deploying Change Management by preparing weekly system change communications and conducting on the job end user training.
Performs file management application setup, configurations and maintenance.
Provides front line Software support and troubleshooting.
Performs other duties and responsibilities as assigned.
Skills
Communicates clearly with peers in a technical and non-technical setting.
Works well in a team environment with the ability to work independently.
Ability to strategize and conduct issue root cause analysis.
Strong analytical skills with superior attention to detail.
Polished, professional presentation and communication skills.
Excellent communication, both verbal and written.
Minimum Qualifications
Title and/or Closing Experience Required
SoftPro configuration or support experience preferred
Good understanding of systems development and SDLC process
Strong requirements gathering skills (interviewing business and operational users).
PMI Process familiarity.
2 years of experience in business process and / or organizational design, working with system analysts and data analysis.
Basic understanding of the company’s business practices and familiarity with the company’s products and services.
Bachelor’s Degree in Computer Science, related field, or equivalent work experience
2 years of experience in Microsoft SQL, Crystal, and / or Microsoft SSR Services
