Company: Are you looking for more from your career? Hiregy connects job seekers with exceptional companies and helps them fulfill their professional goals. You can trust our professional staffing agency to treat you with respect, take time to learn about your skills, and find a match for your experience and aspirations.
Job Description: Your main responsibilities will be as follows:
- Taking inbound calls (about 20 calls a day)
- Following up on cases in a queue
- Performing upgrades for clients (will be trained on how to handle these)
- Troubleshooting & escalating incidents as appropriate
- Documenting in software
Requirements and Qualifications:
- 3+ years Customer Service & Support
- Bachelor’s degree required
- Technical skills in previous customer service experience a plus
- Strong support experience
Kristina Doran
Client Service Manager
p: 813-449-4800 x2964 c: 813-404-5653 f: 813-289-3631
[email protected]
hiregy.com
