Job details
Salary $39 – $40 an hour
Job Type Full-time Temporary
Number of hires for this role 1
Qualifications
- Bachelor’s (Required)
- Financial services: 1 year (Required)
- Technical Writing: 5 years (Required)
Full Job Description
Responsibilities:
- Writes clear and concise documents for technical, non-technical, and executive level audiences; assesses audience needs and adjusts tone and technical terms to meet those needs
- Creates and edits procedural and governance documentation such as process guides and policies, conforming to organizational style and tone
- Documents process/procedural changes resulting from project workstreams; captures and highlights related changes to CoB Policy and Standards and other documentation needs
- Supports regulatory interaction activities through documentation of activities and performance, including quarterly updates, exam facilitation, response requirements, and corrective action progress
- Develops a thorough understanding of the CoB documentation deliverables by meeting with colleagues to discuss document objectives and requirements
- Engages with CoB and other subject matter experts (e.g. technology, information security, risk management) to ensure that specialized topics are appropriately addressed, and that documentation is fit for purpose
- Enhances quality of CoB Policy and Standards documentation through efficiency of delivery and appropriateness of content
- Researches and builds knowledge about process, services, and technology to be documented
- Adapts to, and follows, project schedules and deadlines; plans writing activities accordingly
- Revises, edits, or updates governance documents, presentations, and user guides as necessary
Attributes
- Self-starter with strong interpersonal, organizational, and documentation skills with the ability to work independently to obtain the goals of the team
- Attention to detail and ability to discuss, document and confirm document interrelationships and process flows
Mindset
- Ability to ‘connect the dots’ and communicate the ‘big picture’
- Demonstrates ethical fitness and integrity
People
- Interacts effectively with senior management
- Values a diverse workforce. Strong appreciation of differences in style and/or perspective, recognizing benefits to inform and enhance decisions or actions, and ultimately organizational success.
Collaboration
- Promotes a culture of collaboration and teamwork, encouraging the sharing of ideas and lessons learned
Delivers
- Multi-tasks productively and reliably, while managing multiple priorities
- Ability to work virtually
- Performs other duties and functions as assigned
Qualifications:
- Good understanding of financial services and regulations
- Ability to present complex information in clear, concise text for diverse audiences
- Proven experience writing executive level briefings, operating procedures, and policies
- Excellent grammar, editing, and writing skills with a strong attention to detail
- Strong document organization – audit trails, versioning, and information management
- Highly proficient Microsoft Office skills in Word, PowerPoint and Excel
Education:
- Bachelors or Masters degree in business, technology, or related discipline with a minimum of 5 years’ experience in technical writing
Contract length: 12 months
Job Types: Full-time, Temporary
Pay: $39.00 – $40.00 per hour
Schedule:
- 8 hour shift
Education:
- Bachelor’s (Required)
Experience:
- Financial services: 1 year (Required)
- Technical Writing: 5 years (Required)
Work Remotely:
- Temporarily due to COVID-19
Speak with the employer
+91 +1 (512) 980-1484
