R49531
HSN employs “Temp” staff to cover projects, vacation, and periods of high volume.
“Temp” means that you are scheduled “short term”, and you could be needed for the role anywhere from 3 to 6 months. End date for this role is TBD.
Job Description Details
The Opportunity
The Temp Data Entry Assistant must multi-task and prioritize effectively while executing various tasks to add product information for display on hsn.com and other channels. Interacts with other teams to respond to time-sensitive requests, ensures accuracy and completeness of data, and communicates issues as they arise. Maintains and develops efficient and accurate reporting for team. Responsible for educating other teams to ensure future requests are received with clear and accurate information.
Who We Are
We are a diverse group of world class merchants taking a customer centric approach. We curate a compelling assortment of trend-led products for our customers, which we offer at a competitive value from a range of exclusive brands and strong well-known brands.
Your Impact
- Understands and uses internal systems to add customer-facing information to items for sale on hsn.com. Adds additional information as needed.
- Uses independent judgment to add legal and other required information to HSN product records. Acts a spokesperson for the process and thoroughly understand Excel and internal systems required to perform these tasks.
- Supports full team in developing and evolving processes to ensure that department spreadsheets are maintained and accurate.
- Runs reports and queries to ensure required product metadata is attached to the product record.
- Receives and independently responds to correspondence from internal and external stakeholders. Oversees intake mailboxes used to add and remove product information.
- Communicates business-critical information daily with merchandising, legal, digital operations, and other departments across HSN. Updates partners on issues that arise.
- Creates and maintains documentation on training and work processes.
- Acts as back-up for Data Management Specialist.
- Collaborates with different business units to share best practices and procedures. Builds a strong network of internal and external relationships that can be used to deliver solutions.
- Researches issues as they arise, communicate findings, and offer solutions.
- Performs other related duties and projects as assigned by manager.
What You Bring
- High school diploma or equivalent.
- Excellent knowledge of PC and network systems including: Outlook, Word, Excel, and SharePoint
- Ability to prioritize and exhibit strong time management skills
- Aptitude for executing detailed information quickly and with accuracy
- High levels of focus, flexibility and organization
- Good decision-making in a fast-paced, constantly changing e-commerce environment
- Ability to build relationships, trust and credibility with strong interpersonal and communication skills
- Strong customer service focus
- Ability to work with minimal supervision
- Flexible to accommodate changing demands of a global, 24-7 e-commerce environment
- Pro-active, diplomatic communication style, raising concerns and suggestions as needed
- Composure and focus on detail in a fast-paced environment
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About HSN, Inc.
HSN, Inc., is a leading interactive entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names to its customers. HSN incorporates entertainment, inspiration, personalities and industry experts to provide an entirely unique shopping experience. At HSN, customers find exceptional selections in Health & Beauty, Jewelry, Home/Lifestyle, Fashion/Accessories, and Electronics. HSN broadcasts reach approximately 90 million households (with live programming 364 days per year) and its website — HSN.com features more than 50,000 product videos. Mobile applications include HSN apps for iPad, iPhone and Android. Visit corporate.hsn.com to learn more. HSN, Inc., founded 40 years ago as the first shopping network, is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, “Qurate Retail Group”), as well as other minority investments. Qurate Retail Group believes in a third way to shop — beyond transactional ecommerce or traditional brick-and-mortar stores — and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer).
For more information, visit www.qurateretailgroup.com. For more information, please visit corporate.hsn.com, or follow @HSN on Facebook, Twitter and Instagram.
EEO
As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at [email protected] for assistance.
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About Us
- At Qurate Retail Group you’ll discover a whole world of difference! You’ll feel the energy everywhere at Qurate Retail Group. We are a select group of like-minded brands, a world of individuals all driven by a shared passion for bringing joy, inspiration and humanity to shopping. Working together with integrity and purpose, in a culture like no other. When you’re part of Qurate Retail Group, you’ll be one of 27,000 difference makers in eight countries who help millions of customers around the world discover curated collections of unique products every single day. We are not limited by bricks and mortar or defined by any screen. We are always evolving, ever expanding and we never stand still. We rise to the occasion, discover what’s next and ignite the industry. We are creating the third way to shop.
