JOB TITLE: Tenant Coordinator
JOB SUMMARY: The Tenant Coordinator will collaborate with the management team on the day to day operations of a class A commercial real estate property. Serves as the primary daily contact for customers and administration of management services.
PROPERTY MANAGEMENT RESPONSIBILITIES:
- Assist Property Management in promoting, establishing and maintaining positive relations with the tenants and with the day-to-day operations of the property.
- Monitor work orders to ensure all requests are responded to in a timely manner and follow-up with customers to ensure service requests are completed to their satisfaction.
- Accounts payable: Code, process and track invoices for management approval and budget guidelines.
- Accounts Receivable: Run monthly receivable reports for review and collection. Generate late notices per lease agreements.
- Assist in the preparation of monthly and quarterly financial reports and the preparation of yearly operating budget.
- Maintain monthly rent roll for tenants and coordinate scheduled charges with accounting.
- Process Tenant Billings: Track tenant utility, work order and improvement charges and bill back on monthly basis.
- Coordinate parking and security card access program.
- Assist in tenant move-in/move-outs to include certificates of insurance, signage, move management, closeout and inspection.
- Perform routine cleaning inspections to ensure compliance with building and management standards.
- Act as liaison between senior management and clientele to ensure favorable relations.
- Assist in the solicitation of bids and prepare vendor service contracts.
- Maintain insurance certificate for vendors and tenants.
- Lease Administration: Prepare lease abstracts and have a solid understanding of landlord/tenant lease obligations.
ADMINISTRATIVE RESPONSIBILITIES:
- Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
- Maintain office equipment, service contracts, organize and purchase supplies.
- Prepare general correspondence and memos.
- Update and file all documents for vendors and tenants.
- Maintain and update customer contact database.
- Organize, compile and prepare reports for distribution.
- Support other special requests or projects as requested.
QUALIFICATIONS:
- Associates or Bachelor’s degree preferred.
- 3 to 5 years of previous accounting experience preferred.
- Prior administrative experience and experience in property and real estate management highly desirable.
- Proven customer service and problem-solving skills.
- Excellent written and verbal communication skills.
- Demonstrated ability to determine needs and achieve results without close supervision.
- Demonstrated proficiency with computer programs to include Microsoft Office (Word/Excel).
- Ability to organize and coordinate work efficiently and set priorities.
- Ability to work independently and as part of a team.
- Consistently projects professionalism.
- Ability to work under pressure and effectively meet deadlines.
- Ability to communicate effectively and courteously in challenging situations.
COMPENSATTION
Salary commensurate with experience and includes a company profit sharing program and performance-based bonus.
BENEFITS
Farley White offers an attractive benefits package available immediate upon hire which includes health, dental, retirement savings program with company match, short & long-term disability, life insurance, pre-tax medical expense savings program, generous paid time off and company holidays.
Job Type: Full-time
Salary: $40,000.00 to $50,000.00 /year
Experience:
- relevant: 1 year (Preferred)
- accounting: 2 years (Preferred)
Education:
- Bachelor’s (Preferred)
Additional Compensation:
- Bonuses
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
Schedule:
- Monday to Friday
Company’s website:
