Job Summary
- Elite Title Network is seeking an experienced Receptionist.
Essentials Functions
- Operates multi-line telephone system to answer incoming calls and retrieve voice mail messages.
- Determines purpose of callers and forwards calls to appropriate personnel or department; takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information; welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Assists with real estate escrow transactions by gathering, checking, and preparing documents; maintaining accounts; setting-up appointments.
- Assists with clerical processing of all documents connected to the initiation or closing of escrows, relieving escrow branches of high-volume paperwork.
- Communicates requirements and other information to escrow staff, including Title exceptions.
- Responds promptly to needs of escrow staff; Responds to requests for service and assistance.
- Monitors visitor access and issues passes when required, updates appointment calendars, prepares travel vouchers, takes payments for services and products.
- Receives, sorts, and routes mail, and maintains and routes publications; maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes; Creates memos, correspondence, reports and other documents when necessary.
- Orders, receives, and maintains office supplies.
Complexity & Impact
- Using established procedures to perform assigned tasks
- Work is routine and instructions may be detailed for new assignments
Supervision Given/Level of Instruction given
- No responsibility for the supervision of others
- Works under close supervision applying well established techniques, procedures or specific standards
- Work is reviewed for soundness of judgment and overall accuracy
Knowledge and Skills/Technology Used
- Knowledge of Microsoft Office applications.
- Strong organizational skills with the ability to multi-task
- Ability to maintain professionalism and a positive service attitude at all times
- Ability to handle sensitive information in a confidential manner
- Excellent written and verbal communication skills
- Attention to detail
- Problem solving and analytical skills
Typical Education
- High school diploma or equivalent
- Typical Range of Experience
1-2 years of related experience
Elite Title Network, LLC is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Salary Range: $12-$15 per hour with healthcare benefits
Job Type: Full-time
Salary: $12.00 to $15.00 /hour
Experience:
- title receptionist: 1 year (Required)
