**4709BR****Requisition ID:**
**Job Description:**
Coldwell Banker Residential is actively seeking a full-time Transaction/Commissions Coordinator to work in our Central Processing Service Center in Tampa, FL.
**Essential Job Duties:**
This processor/coordinator position is responsible for transaction and commissions processing to support Coldwell Banker’s sales office operations. This administrative position includes data entry, uploading real estate documents, and the use of systems and checklists to ensure accuracy and timely completion.
The position is responsible for creating all transactions in our proprietary transaction/document management system online and includes managing all listings and sales in our operating systems. In addition, the processor reviews closing packages, and handles the closing of deals in a paperless environment using our internal accounting system to pay Sales Agents, Referrals and Cooperative Brokers.
Most of the duties of the transaction/commissions processor must be performed without delay, as this is a critical position that affects agents and their business. The position is focused on ensuring accuracy, timely completion, and the highest level of customer service to our Sales Agents and Branch Offices.
**Job Responsibilities may include, but are not limited to:**
-Create and manage listings, sales and lease transactions utilizing various company systems to ensure all essential and applicable data is accurately entered, updated, processed and closed
-Responsible for reviewing and uploading documentation for proper placement in the system (Homebase) in accordance with information provided by sales associates, parties to transaction, and state and company paperwork requirements
-Work with the branch office administrative staff to complete files, as well as Commissions Audit staff to ensure compliance and data accuracy to prevent processing errors
-Data entry of sales and closing information into internal accounting software (Trident) to generate closing/same day pay authorizations
-Review lease/sales closing packages submitted from sales offices to ensure accuracy, completeness and compliance with state and company requirements.
-Apply necessary commission adjustments and close deals in our internal accounting systems for timely and accurate payments to our Sales Agents, Cooperative and Referring Brokers
-Provide consistent level of support with excellent communication to Leadership, Branch Managers and Office Administrators in our branch offices in response to inquiries regarding commission payouts, deductions, deal setup and commission calculations
-Provide superior customer support to all our agents and supporting staff at our branches and the home office
-Perform variety of other administrative duties as directed and required by business need
**Qualifications:**
-High school diploma required. Bachelor’s or Associates degree preferred; or equivalent work experience in a customer centric business environment
-Proficiency in the use of Microsoft Office Suite; Ability to use Internet-based software and learn external and internal real estate related applications
-Excellent customer service and communication skills required (both written and oral)
-Ability to interact successfully with both internal and external customers at all levels
-Excellent organizational skills and attention to detail required combined with speed and accuracy
-Ability to multi-task, prioritize and be flexible with changing business needs in a team environment
-Ability to solve problems involving several variables (commissions, referrals, split percentages)
-Solid math and clerical skills (typing, data entry)
-Must be comfortable working independently, taking initiative in daily responsibilities and ownership of tasks
-Real Estate/Mortgage/Title industry experience is a plus
**Work Environment:**
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and printer.
\#LI-KL1
**External Title:- Transaction Coordinator
**Employment Type: Full-time
**About Us:**
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work? at https://www.realogy.com/news/2019/05/28/realogy-earns-great-place-to-work-designation-for-second-consecutive-year for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker? organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award? Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue? network an unbeatable edge. Coldwell Banker?, the Coldwell Banker logo, Gen Blue? and the Gen Blue Experience? are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. To join Coldwell Banker Real Estate and unlock the possibilities of Gen Blue, please visit www.coldwellbanker.com/join .
**EEO Statement:**
EOE AA M/F/Vet/Disability
