Verizon is looking to hire 50 Contract Sales Positions in Tampa, FL. (Combination of Sales & Cust Svc)

Salary is between $ 10- $21.52 hour plus 30% commission and full benefits.

This is a great opportunity to get a large number of Veterans and Military spouses hired. Please feel free to share with as many personnel as possible. If you have a someone that applies provide me their name and I’ll get feedback on their application. The requirement is they must have be able to an effective communicator and a motivated individual. They must pass 2 tests and an interview. I’ve attached study guides for each along with the Job description and link to apply. I look forward to hearing back from you all.

*Description is attached and here below for those who do not prefer attachments.

CUSTOMER CONTRACT SALES POSITION:

http://www.verizon.com/jobs/usa/tampa/customer-service-client-care/jobid332157-customer-contact-sales-assoc-verizon-jobs/ <http://www.verizon.com/jobs/usa/tampa/customer-service-client-care/jobid332157-customer-contact-sales-assoc-verizon-jobs/> 

Summary 

Serves as a principal link between the company and its high value residential customers.
Receive numerous contacts each day and ensure customer satisfaction and revenue growth through the sales of advanced products and services. Customer transactions focus on new service orders, moves and changes, but also include disconnects, billing adjustments, inquiries, arrangements, and solving customer problems.

Responsibilities

Customer Contact Sales Associate for our Retention Center of Excellence will work in a fast-paced call center environment ensuring customer satisfaction and revenue growth.

Retain customers by ensuring they have the right product or service offerings.
Identify cause of customer concerns and recommend solutions.
Customer contact is generally by telephone while conversing with the customer.

Qualifications 

One year of Sales and customer service experience within the last five years.
Ability to navigate through multiple on line systems while speaking to customers.
Proficient in Microsoft Office Applications.

College degree in one of the following areas is preferred:
Business Management, Business Administration, Communications, Corporate Communications, Humanities, Marketing, Psychology, Sociology

Must be willing to work regularly scheduled shifts including day, evening, night, weekend and holiday shift assignments to facilitate coverage in the center. The center is open during the hours listed below:

8 am – 9 pm (M-F); 9 am – 6 pm (Sat)

Pay is hourly rate plus commission (70% Base/30% Commission). Wage credit may be granted for related experience and/ or college degree. Pre-employment testing required.

Salary Information 

Hourly Rate: $10.75 – $21.52

Additional Information 

Test(s) Required

Talent Skills Assessment
RepEvaluator
Sales & Service Structured Int

Test Preview 

Test Previews <https://careers.verizon.com/psc/vzehpra/EMPLOYEE/HRMS/c/B_RS_MENU.B_RS_PREVIEW.GBL?css=vztmpl>

Very Respectfully,
Denika Mafnas, USAF Veteran & Military Spouse
Verizon Military Programs & Veteran Affairs
Global Strategic Talent Acquisition
Cell: 619.201.2613
6363 Greenwich Dr. Ste 200 San Diego, CA 92122
[email protected]

verizon.com verizon.com